Job Title

We are looking for a professional and customer-focused Receptionist to join the Front Office team of our newly opened 19-room luxury boutique hotel in London, offering a personalised and high-end experience to every guest.Key Responsibilities:Warmly welcoming guests and handling check-in/check-out proceduresAnswering guest inquiries, phone calls, and emails promptlyCoordinating with housekeeping and other departments for smooth operationsEnsuring the reception area is always tidy and presentableProcessing payments and maintaining accurate front desk recordsSupporting the guest experience with attention to detail and professionalismRequirements:Previous experience in hospitality or front desk rolesStrong communication and interpersonal skillsFluent spoken and written English (additional languages are a plus)Familiarity with hotel reservation systems (PMS) preferredPositive attitude, team spirit, and problem-solving mindsetPay & Benefits:£12–13 per hour, depending on experience30 days of paid annual leave, including public holidaysA friendly and supportive teamOpportunity to grow within a high-standard boutique hotel setting