Job Title

Company DescriptionM.H. Southern & Co. Ltd, founded in 1913, is a fifth-generation family company specialising in timber importing and sawmilling. We provide high-quality, flexible service to construction and allied industries across the UK from our locations in Felling, and Berwick upon Tweed. Our extensive facilities enable us to produce, stock, and supply a wide range of machined timbers at competitive prices. We offer certified timbers and have a variety of specialty species, and we maintain ample undercover storage and preservative treatment facilities.Role DescriptionThis is a full-time, on-site role for a Timber Centre Counter Assistant located in Felling, Gateshead. The Timber Centre Counter Assistant will be responsible for customer service, assisting customers with their timber needs, handling sales transactions, responding to enquiries and quoting customers, filling in for the manager and maintaining stock. This role involves providing information about timber products, preparing orders for customers, and ensuring the sales area is clean and organized. Monday to Friday with some Saturday mornings (approx 1 in 3).QualificationsCustomer service and sales skillsKnowledge of timber products and the timber industryStrong verbal communication and interpersonal skillsStock management skillsAbility to work independently and collaborativelyAttention to detail and organizational skillsPrevious experience in a similar role is beneficial