Job Title

Contracted Hours Available: 8hrs, must be flexible for late nights & weekendsRole Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered on exceptional customer service. You will lead our store teams, especially in the absence of the Store Manager, ensuring high standards and excellent service every day.The Ideal CandidatePassionate about celebrating our customers’ life moments.Customer-centric with a passion for delivering excellent service.Demonstrates strong leadership skills.Positive, forward-thinking approach.Comfortable reviewing store performance data.Commercially minded.Engaging and enthusiastic team player.Package & Company Information Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan to become a true omnichannel retailer, investing significantly in our colleagues and creating opportunities in a fast-paced environment.We offer a range of benefits to support your well-being, including:25% colleague discount in-store and onlineFinancial wellbeing support (education tools, salary advance)Seasonal incentive schemesOpportunities for Retail ApprenticeshipsAccess to training and development contentDiscounts across hundreds of UK retailersEmployee Assistance Programme for mental, physical, and financial supportThis role offers genuine prospects for the right candidate. If you are interested and meet the criteria, please apply now.Note: We reserve the right to close the vacancy early once sufficient applications are received. Early applications are encouraged.Location: Donegall Street Park Centre, Belfast, United Kingdom#J-18808-Ljbffr