Job Title

Our client, one of the largest housing providers in the South of England, is currently recruiting for a Service Charge Manager to join their growing Finance team!Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.The role is to start subject to notice on a 18 month fixed term contract and the client is a salary per annum of 43,186. The ideal candidate will have solid experience of rent and service charges including fixed and variable charges in a large, complex setting as well as experience working within a Housing finance function.Duties will include (but not limited to):Lead on the annual rent setting and service charge budget processLead the reconciliation process ensuring all recoverable expenditure is capturedHave a good understanding of the differing tenures of property and the associated complexities of service charges for each tenure Regularly reviewing and monitoring to ensure that the work instructions are updated in line with legislative and regulatory changesProduce and analyse reports of recoverable repairs and maintenance expenditureEstablish improvements in processes and liaise with the service charge project led to integrate information into the new service charge softwareMonitoring and reporting on resident and Local Authority enquiries to ensure a lessons learned feedback is discussed with senior managers each yearFrontline response to residents in matters relating to rent enquiries and service charges including telephone calls, corresponding with residents and attending residents meetings where required. This will include reviewing complaints and Housing Ombudsman requests where necessaryMain point of contact in the Service Charge Team for the Local Authority Housing Benefit DepartmentsMaintaining information on database relating to sinking fund accounts including posting entries and reconciling bank accounts Manage internal systems controlling service charge processesExperience required:Solid experience of rent and service charges including fixed and variable charges in a large, complex settingExperience, knowledge and understanding of requirements of current rents and service charge legislation, specifically the Landlord and Tenant Act 1985 and Section 20 legislationDemonstrable experience working in a Finance team within a Housing Association Confident when dealing with data sets of large volumeExperienced in the use of Microsoft excel/word to an advanced standardExcellent communication skillsExperience of analysing processes and identifying improvementsRewards and Benefits:Hybrid working two day in the office per weekFriendly working environmentGenerous annual leave 28 days per yearOn-site parkingEquipment provided& many more!Working hours: 37 hours per week Monday - Friday 9am-5pmPlease note flexible working could be offered to be decided with line managerPlease note that you require recent experience to apply for this role.For further information on the position, please contact Jennifer Strang or Lowri James on 0207-430 1284 or please email enquiries to ljames@jarsolutions.co.uk James Andrews is acting as an employment agency and business in relation to this role.At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.Dont forget our recommendation scheme: Recommend a friend or colleague to us and receive 100 in vouchers each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details