Job Title

Pan Pacific London brings understated, comforting, and approachable luxury to London's premium Square Mile. With its elegant design juxtaposing old and new London architecture, the hotel fuses together wellbeing innovation and impeccable service as a hallmark across a myriad of dining and drinking destinations. Discover a different side of London, from market stalls to Michelin-star restaurants and iconic landmarks, all within easy reach of the hotel.ABOUT YOU We are looking for a passionate and guest focused Banqueting Head Chef to join our incredible Banqueting Kitchen team at Pan Pacific London. You show confidence, empathy and professionalism when dealing with guests and associates alike. You are calm under pressure and you desire to deliver the best experience for our guests. If you are dedicated to providing exceptional care while demonstrating great pride and attention to detail in your work and you put people at the heart of every decision you make, then we would love to hear from you.JOB SUMMARY As Banqueting Head Chef overseeing multi-outlet operations, you will lead the culinary strategy, quality, and execution across diverse areas including Meetings & Events, Afternoon Tea Savoury, Ginger Lily Bar Food, and the Staff Canteen. This role demands strong operational oversight, creative menu development tailored to each outlet, and seamless coordination with front-of-house and support teams. You will drive consistency in food quality, presentation, and hygiene while optimising kitchen efficiency, cost control, and team development across varied culinary environments. Key Responsibilities: Lead and coordinate multiple kitchen teams, ensuring each outlet delivers high-quality, on-brand food experiences. Develop bespoke menus suited to each outlet's concept and guest profile, in collaboration with the Executive Chef and Director of Food and Beverage Monitor and manage food cost, labour, and production efficiency across all outlets with the Banqueting Kitchen budget. Ensure compliance with food safety, hygiene standards (HACCP/ISO), and allergen policies across the board. Foster cross-training and career development among chefs to build a versatile and motivated team. Act as a key bridge between culinary and operational departments to support commercial goals, guest satisfaction, Be aware of current culinary trends and kitchen sustainability, where possible, use seasonal and sustainable ingredients to elevate dining experiences. Be responsible for the quality and presentation of all food leaving the KitchenEstablish and build strong inter-departmental relationshipsImplement stringent quality control measures to uphold the highest standards of food quality, taste, and presentation, maintaining our prestigious Five Star Food Hygiene rating.BENEFITS OF WORKING AS A BANQUETING HEAD CHEF AT PAN PACIFIC LONDON As a company, we pride ourselves on our close-knit relationships, development and wellbeing. We offer you: • Access to Mental Health First Aiders • Celebrate your Birthday with an extra day off • Cycle to Work Scheme • Referral Scheme • Seasonal Ticket Loan • Enhanced Maternity and Paternity Policy • Eye Care Voucher Scheme • Social & Employee Wellness Activities • Employee Assistance Programme including 24/7 virtual GP and financial advisors • 2 Hotel-Wide Social Events a year as well as additional social gatherings • Flexible Work Policy • Dry cleaning for uniforms and work attire • Reward and Recognition - Star of the Month, Manager of the Quarter and Star of the Year • Guest Experience Programme • Discount on our Food and Beverage Outlets • Discount on Internal Spa Treatments • Culture Club - Focuses on Diversity and Inclusion • Friends and Family rates in our Hotel and the Pan Pacific Hotel Group properties • Complimentary meals prepared for you by our chefs • 2 Study Days per year (fully paid and in addition to your annual leave) • 2 Volunteer Days per year (fully paid and in addition to your annual leave) • Progression - our goal is to always to coach and keep our employees helping you to develop and grow internally and within the PPH Group • Additional YuLife PerksABOUT PAN PACIFIC LONDON Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global brand comprising close to 30 hotels and serviced suites in 22 cities across Asia Pacific, North America and Europe, including seven development properties to be launched by 2025. Pan Pacific strives to deliver sincere and graceful service to every guest who appreciates luxurious hospitality. With a passion for excellence as our promise, Pan Pacific is the trusted and timeless choice for memorable experiences. Come and join our haven in the heart of the City, a Forbes Travel Guide Five-Star Property, most recently voted: • Hotel of the Year, Group 2023 | Catey Awards • Hotel of the Year, London 2022/2023 | AA Hospitality Awards • Forbes Five-Stars 2022/2023 | Forbes Travel Guide• Forbes Five-Stars 2023/2024 | Forbes Travel Guide• Forbes Five-Stars 2024/2025 | Forbes Travel Guide• Forbes Four-Stars 2023/2024 | SENSORY Wellbeing• Forbes Four-Stars 2024/2025 | SENSORY Wellbeing Our team can't wait to welcome you. Please note that all applicants for Banqueting Head Chef role must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility as for Banqueting Head Chef role will be required from all candidates.