Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.Job DescriptionMain Responsibilities:Crafting Unforgettable Guest ExperiencesMastering the Art of HospitalityEmpowering Teams and Driving CollaborationMeticulous Administration and Financial OversightChampioning Sales and Market EngagementTalent and Culture StewardshipSalary: £ CompetitiveContract type: Full time/permanentQualificationsPassionate about guestsDelivering great serviceStrong level of knowledge and experience across the operations on similar hotel.Hands-on approach, is organised and supportive of your team.Take initiativeReactive to situations as they ariseResults-drivenYou must have 2+ years experience in a hotel roleYou must have supervisor experience of 1+ yearMust have the right to work in the UKAdditional InformationWhat will you get?Having great people involves great rewards! As an employee of Accor, you will be part of a world leading hospitality brand, offering many other perks such as:Pension SchemeA Discount Card to be used in Accor Hotels WorldwideComplimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)Training & DevelopmentAdditional holidays with serviceRecommend a friend schemeEmployee Advisory Service... And much more !During the course of duty you will have access to certain information, which demands the utmost confidentiality. Discretion must be exercised at all times.Your responsibilities are included but not limited to this job description as this has been drafted as a guide to the purpose and main duties of the role as it currently exists. The hotel relies on the flexibility of its staff to ensure the continuity of the high standards currently being achieved. It is not intended as a wholly comprehensive or permanent schedule of duties and it does not form part of the contract of employment. The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role.Job Type: Full-timePay: £13.60 per hourBenefits:Company pensionDiscounted or free foodEmployee discountEmployee mentoring programmeOn-site parkingSchedule:8 hour shiftDay shiftMonday to FridayNight shiftWeekend availabilityExperience:Supervising experience: 2 years (required)Hospitality: 1 year (preferred)Customer service: 1 year (preferred)Management: 1 year (preferred)Hotel: 1 year (required)Licence/Certification:Driving Licence (preferred)Work Location: In person
Job Title
Hotel Team Leader