Job Title

TPF Sports Account ManagerSubmit your CV and any additional required information after you have read this description by clicking on the application button.TPF Sports is looking for a highly motivated stand out Account Manager with 3-5 years experience under your belt, you're not just looking for another role, you are ready to take your career to the next level. Ideally, you're based in London or within easy reach.A little about our business:TPF Sports provide technology, merchandise and fulfilment solutions to some ofthe worlds biggest professional club and participation programs. Our solution incorporates global warehouses and bespoke technology, delivering efficiencies and innovation like no other.We are hoping to find:We are looking for someone who is highly motivated, and is a confident communicator!You really care aboutbuilding the best client relationships in the industry.You will have the willingness to learn and will act as the conduit between our client, our support staff and global offices. The Account Manager will act as the clients representative within TPF Sports.Responsible for a defined budget and the day-to-day management of the account portfolio and related customers.We like to think of it as you are running a business within a business therefore you must have the necessary skills to do so.In addition to the above, this role is best suited to an individual who has had 3+ years Account Management experience managing major clients, with a passion for sports.If you have had some exposure to membership or CRM based programs this is an advantage.You will have a desire to manage your own portfolio of high-profile accounts and assist our customers to achieve their business objectives.This role will enable the successful applicant to account manage some of EMEAs biggest sports programs.What makes you a perfect fit:We're not just looking for experience - we're looking for the right mindset.Client-First Approach: Your can-do attitude shines through. You go the extra mile to ensure client happinessSolutions-Oriented Mindset: You're a natural problem solver who looks for the win-win outcome leaving our clients satisfiedPace and Pressure Ready: You thrive in a fast-paced environment, you understand urgency and how to apply pressure to move things forward to meet deadlinesPeople Skills: You're personable, approachable and build strong relationships both internally and externallyLocation, Location: While not a deal-breaker, being based in London is a big advantage s you can easily collaborate with the team and clientsResponsibilities and tasks include:Account ManagementManage day-to-day client relationships ensuring top level deliveryManage client requirements including innovation, timelines & budget expectationsManage budget targetInvestigate new business opportunities from a list of defined prospectsManage WIP and daily workflow both in and externallyTravel to local & interstate customer meetings as requiredEntertain customers at nominated events on a needs basisProgram ManagementEnsure all customer outcomes and expectations are achievedProactiveness in identifying and implementing efficiencies across the portfolio and wider businessDeliver all programs on time and on budgetInvestigate and deliver new innovations for customersManage customer WIP documentsLiaise with key internal and external stakeholdersEnsure information is communicated in a professional and timely manner internally & externallyInternal RelationshipsLiaise with internal departments and staff to deliver each customer programManage relationships to achieve required sales, margin 'service outcomesManage supporting staff and associated outcomesWork collaboratively with all teams to ensure timely outcomesSales TargetsAchieve annual budget targetEnsure retention of portfolio annuallyEnsure clients are on multi-year agreementsReview and provide weekly budget tracking report to Sales Team LeaderHave a genuine desire to win new business and grow the TPF Sports portfolioBenefits and perks:Hybrid working arrangementOpportunity to progress within a growing teamExposure to the biggest sports teams and governing bodiesAutonomy & ownership within the role (once you have learnt the ropes of course!)Client Functions and Corporate EventsIf you have a genuine desire to work with our premier sports marketing agency, we would like to hear from you!Please forward yourcover letterwhich will outline your suitability for this role andResumeto:Leanne WeatherallHR Managercareers@tpf.com.au