Skip to Main Content

Job Title


Customer Solutions Coordinator


Company : Sprint Group


Location : Pershore, Worcestershire


Created : 2025-05-25


Job Type : Full Time


Job Description

About us:The information below covers the role requirements, expected candidate experience, and accompanying qualifications.Sprint Group is one of the UKs premier commercial catering and refrigeration equipment suppliers, installers, and service providers, and theres just no hiding it, we love what we do, and we are passionate about providing our customers with the best possible solutions and experiences. Its a demanding industry, with time-critical deliverables, and no two days are the same, and with Partners (that include some of the hottest new restaurants, and many household names) who depend on us, we need someone we can depend on too!We are looking for a confident self-starter, with a positive can do attitude, to join our team as a Customer Solutions Coordinator; liaising with internal and external customers, to ensure smooth delivery of equipment solutions, on-time, every time. Working as part of a small team you must be efficient and effective, highly organized, tenacious, fun, not frightened of hard work, and going the extra mile should be instinctive.Responsibilities:Processing customer orders; to source and supply, catering, and refrigeration equipmentLiaising with suppliers, project teams, and internal customersQuoting for new equipment, in a timely mannerCommunicating with suppliers to obtain quotes and schedule deliveryCoordinating engineers to install equipmentPlanning Sprint driver deliveries and routes dailyEmail and call handlingGeneral administration dutiesExperience:Working in a busy telephone-based environment; answering calls and responding to emailsFlexibility to work some evenings and weekends within the on-call rotaWorking with complex informationAdministrative experience gained in a fast-paced environmentAbility to prioritise and manage a varied workload with conflicting priorities and tight deadlinesExcellent literacy and numeracyExperienced Microsoft Office Suite userERP SystemsOrder processingCRM systemsJob Types: Full-time, PermanentTPBN1_UKTJ