Job Title

My client is a fantastic Retail brand who holds exceptional values. They are recruiting for an Ecommerce Trading Manager on a 12 months fixed term contract. The role is offered on a hybrid basis with 2/3 days working from home. The Ecommerce Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading strategies to maximise revenue and profitability. Set up and optimise products listings, categories, filters and search results to aid discoverability. Work with buying teams to implement pricing strategies (pricing, promotions, discounts) to drive sales. Manage stock availability and work with buying and supply chain teams to ensure appropriate stock utilisation. 2. Digital Marketing & Promotions Work across the business to plan and execute seasonal campaigns, flash sales, and discount strategies. Collaborate with marketing teams on paid ads (PPC), SEO, and email marketing to drive quality traffic. Utilise A/B testing to optimize landing pages, CTAs, and product placements. 3. Performance Analysis & Reporting Monitor KPIs (sales, conversion rate, AOV, bounce rate, ROI etc) using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product teams to ensure website responsiveness on all channels Implement personalisation and user generated content (recommendation engines, retargeting, social proof, reviews). Work with UX/UI teams to enhance site navigation and product displays. 5. Team Leadership Manage a small team Delegate tasks effectively, ensuring deadlines and performance targets are met. Train and coach junior team members on ecommerce best practice, providing direct, honest and constructive feedback. Create a positive and engaged team through recognition and inspiring others to achieve. 6. Cross-Functional Collaboration Liaise with buying, marketing, supply chain and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management (or project leadership) experience. Strong analytical skills (Google Analytics, Excel, Power BI, or similar). Knowledge of digital merchandising tools. Understanding of CRO (Conversion Rate Optimization) techniques. TPBN1_UKTJ