Job Title

Are you an experienced Pensions professional with a strategic mindset and a passion for client service and delivery? This is an excellent opportunity to join a dynamic and growing organisation in the Pensions administration space and lead and develop high-profile client relationships while driving operational excellence across a designated portfolio.Are you the right candidate for this opportunity Make sure to read the full description below.About the RoleAs a Pensions Client Director, you will oversee the strategic and operational management of key client accounts, ensuring service excellence, commercial growth, and long-term retention. Youll play a pivotal role in shaping service delivery, identifying new opportunities, and implementing client-focused solutions within a fast-evolving environment.Ideally, you will be able to attend an office in either Manchester, Glasgow or Edinburgh on a hybrid working basis!Key ResponsibilitiesLead the relationship management and commercial development for a portfolio of major clientsOversee the delivery of Pensions administration services, ensuring high standards against agreed KPIsImplement operational effectiveness initiatives to improve service quality and efficiencySupport revenue growth while managing cost controls and profitability targetsAct as a strategic advisor, delivering innovative contractual and service solutionsCollaborate with leadership to mitigate risks and meet performance goalsWhat Youll BringStrong understanding of Pensions administration, particularly DB schemesExperience in third-party administration or client-side relationship managementDemonstrated ability to lead accounts in a performance-driven environmentProven success in client retention, revenue growth, and operational deliveryExceptional communication, commercial, and leadership skillsWhy Apply?Join a fast-growing, purpose-driven business committed to innovation in Pensions administrationWork with a team that values expertise, responsiveness, and genuine long-term relationshipsAccess tailored learning and development to support your career growthBe part of an inclusive and flexible working culture that prioritises your development and well-being