Job Title: Senior Account ManagerSkills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.Reporting To: Head of National AccountsDirect Reports: Account Manager(s)Location: West Yorkshire HybridSalary: Up to 44,000 + Bonus (with some flex)Type: Full-TimePlease note we're looking for applicants from a Beauty, Cosmetics, Personal Care or FMCG background.Overview:Our client is a market-leading retail solutions provider, delivering end-to-end services that help brands and retailers drive performance both in-store and online.Their comprehensive offering includes merchandising, retail execution, data and analytics, e-commerce support, and technology-led solutionsdesigned to improve availability, visibility, and ultimately, sales.Whether it's optimising supply chains, enhancing on-shelf execution, or delivering insight-led strategy, theyre committed to helping their partners win at the point of purchase.As they continue to grow, theyre seeking an experienced and commercially minded Senior Account Manager to join their high-performing team.About the Role:Are you a results-driven professional who excels with data, thrives under pressure, and consistently delivers solutions? We're on the lookout for a Senior Account Manager who brings commercial acumen, a customer-first mindset, and a strong desire to drive meaningful results.This role offers more than just a seat at the tableits a chance to take real ownership, create measurable impact, and grow within a fast-paced, high-performing team. If you're ambitious, sharp, and always aiming higher, we want to hear from you.You will lead and manage key customer relationships, ensuring they are continually strengthened and deliver strong commercial outcomes. By identifying new opportunities and unlocking additional value from existing accounts, youll play a vital role in driving profitable growth.With a customer-centric mindset, youll go beyond expectations to consistently deliver exceptional results. In addition, you'll work closely with the Head of Customer Success to support the execution of strategic initiatives, with a focus on performance, collaboration, and long-term business growth.Key Responsibilities:Take full ownership of a portfolio of high-value national retail accounts, ensuring consistent service delivery and strong commercial resultsLead and develop a team of Account Managers, supporting their growth in confidence, commercial acumen, and leadership capabilitiesBuild and maintain strategic client relationships through proactive engagement and alignment with customer objectivesDrive profitable growth by achieving and exceeding KPIs across sales, margin, and customer satisfactionShape and execute data-led client strategies that enhance category performance and deliver measurable ROICollaborate effectively with internal teams to adapt quickly to client needs and continuously improve service deliveryOversee the end-to-end management of customer briefs, ensuring accurate processing, tracking, and invoicingIdentify opportunities for growth and efficiency, turning insight into action that creates real value for clientsProduce clear, insightful reports that inform decisionsfrom regular performance updates to strategic reviewsActively gather and respond to feedback to support continuous improvement and developmentEnsure full compliance with internal Quality Systems, procedures, and best practicesWhat Were Looking For:Proven leadership capabilities you inspire, guide, and elevate those around you to deliver exceptional resultsStrategic mindset with the ability to see beyond the day-to-day and drive long-term growthAnalytical mindset skilled at interpreting commercial and operational data to drive decisionsClear and confident communicator, able to influence and present at every levelSolutions-focused and calm under pressure you tackle challenges head-on with a proactive approachStrong financial acumen, with a solid grasp of P&L, forecasting, and profitability leversTrusted relationship-builder who earns credibility through insight, consistency, and deliveryHighly organised, detail-oriented, and skilled at managing complex projects and prioritiesCustomer-obsessed with a consultative approach that puts client success at the heart of everything you doExcellent written and verbal communication, with a natural ability to engage and influenceAdaptable, agile, and hands-on youre not afraid to roll up your sleeves and make things happenSelf-starter with prioritisation and time management skills you get things doneBackground working with major retailers or in senior-level account management (a strong advantage)
Job Title
Senior Account Manager