Job Title

Join our French Customer Advisor team.As a customer advisor specialist, your daily responsibilities will include:● Provide first-contact resolutions to customer queries● Offer specialized customer support through written and phone communication● Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner● Meet and exceed our customer service quality goals, compliance regulations, and productivity targets● Create an amazing customer experience that people value and we are proud of● Be responsible to follow the direction of the management and provide feedback● Deal with English & French Speaking Calls.To succeed in the role, you will need to have:● Fluent in English & French Speaking & Writing● Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills● Analytical and problem-solving skills with strong attention to detail● Desire to learn and advance, be a curious investigator and problem solver● High-speed internet access and appropriate conditions for remote workWhat's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.● £13.20 Per Hour● Monday – Friday 07:00-19:00● 40 Hours Per WeekBenefits:What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.● Competitive wages● Paid professional training● Employee discounts● Private healthcare & dental insurance● Growth opportunities through various development programs● Fun and engaging company-wide initiatives, including our wellness program● Job stability● EAP & Virtual GP● Excellent work culture● Gym & Highstreet Discounts● Cycle to work scheme● Mortgage consultancy● DNA Profiling● PensionMust knows before applying:● Must hold EU citizenship or valid work permit for UK● Be a local candidate or willing to relocate to Belfast● All Successful candidates are subject to basic Access NI check & Credit CheckSalary & Working Hours