Job Title

Online Manager - FleetWe’re looking for someone to join the online team as an Online Manager - Fleet in the Operations Team at Hilmore House in Bradford, on a full-time permanent basis. This role will involve working your full time hours over 5 days a week. This is a fantastic opportunity to join the online team.This role will lead the development and implementation of our end to end processes that ensures our fleet of over 1500 online delivery vehicles are available and operated within safe, legal and cost effective parameters. The individual will ensure our delivery fleet is roadworthy and ready to respond to our customer demand and financial sales plan at all times. You will work across service providers, manufacturers to facilitate and manage preventative and reactive maintenance schedules within established service level agreements. You will develop, implement and manage safe, legal processes and continuous improvement within our delivery fleet and manage the end to end costs for the delivery fleet within established budgets.In the role of Online Manager, Fleet you’ll be responsible for things like:Safe and legal processes and policies across fleet operationImplement controls to effectively manage our financial budgetsIdentify and provide our fleet requirementsImprove vehicle on road targets, accident, damage ratesImprove service, reliability, safety, compliance, efficiency and costEffective relationships with service providers/suppliersBuild and maintain relationships across our stores and field teams to provide fleet in the right place/time to serve our customers/sales planBuild and maintain necessary senior escalation and problem solving networks to respond quicklyBuild and maintain effective relationships with service providers and stakeholders to support delivery of Morrisons objectivesEstablish plan of activities, projects, initiatives and own communication progress updates within team and leadership structure central/storesLead working groups to deliver improvement within end to end fleet operationLead the controls necessary to hold stakeholders accountable for the ensure delivery of our metricsMonitor driver behaviour, respond quickly with field teams to resolveBuild and deliver plans for future fleet requirements. Off hire, on hire, and secure builds inline with lead times with our manufacturersUsing knowledge, skills and experience to resolve and root-cause challenges which impact the fleet operationManage the accurate record keeping necessary to operate our fleet to meet safe, legal, and compliance requirements of relevant authoritiesLead the build, and delivery of our fleet financial opex budget with spend controls/authorisations with all service providersLead, build and deliver our capex budget for new and replacement fleetYou’ll need skills and experience like this to be a success: Expert in fleet management and maintenanceDelivery fleet/vehicle understanding of typically 3.5t delivery vehiclesIn-depth knowledge of alternative fuels, electrification, and fuel efficiencyIn-depth knowledge of safety and legal regulations and/or guidelinesStrong understanding of distribution/supply networksLeadership and relationship management skills to engage stakeholdersInfluence and motivate and inspire actionAnalytical skills and attention to detail to effectively analyse fleet data and draw accurate conclusionsAbility to create and instil structure and governanceAbility to negotiate and be calm under pressureStrong financial literacy and commercial acumenProcess development and continuous improvementPrevious experience of working within a fast moving, high volume fleet, repair workshop, dealer network, or parcel delivery hub/home delivery fleet/hub operationPrevious experience of managing a financial budgetPrevious experience of stakeholder, relationship, and service provider management. has experienced amazing growth. We’ve exceeded market share targets. We’re respected in our industry for our service and value. We’ve won a place in our customers’ hearts as a place they trust to buy their online groceries.Delivering online solutions that give our trademark warm welcome, provide the best user journeys and empower our customers to shop the way they want – that’s our rallying cry. We achieve this by blending our retail know-how with in-house skills that include service delivery, data capture, trading, platform optimisation, web design and digital communication.100% focused on meeting the needs of our customers, we’re making Morrisons a genuine leader in online shopping. We’re growing our online business and building world-class e-commerce capabilities that will help to shape our future. If you can deliver an advantage at the heart of a dynamic team, we can offer you a variety of career routes.