Job Title

Confident Service Co-ordinator/Scheduler to work in a busy service office communicating with all customers, suppliers, engineers, visitors and enquirers Main responsibilities will be to: * Manage job completion, from raising job numbers to invoicing * Management of work in progress to ensure jobs are completed and invoiced in a timely manner and in accordance with any customer KPI's * Keeping engineering schedule up to date * Working with other Service Co-ordinators when scheduling works * Maintaining regular communication with customers * Review and sign off of quotations including new quotations and engineer’s recommendations * Liaising with stores to obtain prices for parts and subcontractors. * Monitoring quotation overview is correct and up to date, including hyperlinks, results, cost and revisions are accurate and correct * Carry out regular analysis of quotation performance * Preparation, review and sign off of invoices * Checking job profitability * Monitoring customer contracts are up to date * Monitor standardisation of department diaries * Issue weekly PPM Schedules * Monthly valuation reports * Ensuring Customer Data Base are kept up to date * Responsible for all asset list updating * Invoice matching Key skills needed to complete the role will be: * Minimum of 3 years experience in administration * Exceptional organisational skills and proven ability to use initiative * Excellent knowledge of IT systems (MS Office - Word, Excel, PowerPoint, Outlook & Siclops) and administrative procedures * Able to manage time effectively in the face of conflicting priorities and time scales and can be relied on to deliver their objectives * Excellent communication skills – written and verbal * Office based role - No Hybrid * Full-time, Permanent, Monday to Friday * At least 3 years, preferably with some in the FM Industry Salary: £28,300.00-£30,400.00 per year