Job Title

We are looking for passionate, dedicated, results-driven Sales Assistants to join the My 1st Years team and work at our new concession stand in Harrods London. The successful candidates will be able to elevate company standards, achieve sales goals and meet customer expectations.We have a mix of full-time (37.5 hours per week) and part-time (20 hours per week) positions available. You will need to be available to work from 28th July 2025.Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.ResponsibilitiesGreeting customersGoing the extra mile to drive salesSolid communication and interpersonal skillsCustomer service focusEnsure high levels of customer satisfaction through excellent sales servicePromoting the brand to gain new customersBasic understanding of sales principles and customer service practicesBe involved in stock control and standards.Assisting customers in finding the goods and products they are looking for.Being responsible for processing cash and card payments.Replenishing the stand with the merchandise.Answering queries from customers.Reporting discrepancies and issues to the manager.Giving advice and guidance on product selection to customers.Balancing sale receipts.Dealing with customer refunds.Keeping the stand tidy and clean at all times.Dealing with customer complaints in a professional manner.Working within company guidelines.Build productive trust relationships with customersAttaching price tags to merchandise on the shop floor.Responsible for security on the standReceiving and storing the delivery of large amounts of stockPerson Specification:Be available to work from 28th July 2025Having a friendly and engaging personality.Basic IT skills requiredComfortable working and approaching members of the public.Should have a confident manner.Must be helpful and polite.You should have retail sales experienceAble to work as part of a sales teamFlexibility around shifts requiredFull machine training will be givenLocation: The new My 1st Years Concession will be opening in Harrods London in AugustHours: We have a full-time position working 37.5 hours per week and part-time positions working 20 hours per week over various shifts, including evenings and weekends. You will need to be available to work from 28th July for a weeks training at our Head Office in Northampton prior to the launch of the concession (food and accommodation will be provided for the training week). Please indicate as part of your application if you are applying for the full-time or part-time positionSalary: 14.30 per hour