My London-based client is looking to appoint a commercially astute and technically proficient Senior Leasehold/Mixed-Use Property Manager. The successful candidate will have a solid grasp of both residential leasehold and block management, as well as commercial property operations. They should be proactive problem-solvers with strong communication skills and the confidence to lead teams while delivering exceptional service across mixed-use portfolios. A well-rounded skill set encompassing technical knowledge, financial insight, and effective people management is key to success in this role.Please make sure you read the following details carefully before making any applications.Skills and ExperienceProven experience in managing residential leasehold blocks and mixed-use developmentsIn-depth knowledge of landlord and tenant legislation (both residential and commercial), along with best practices for service charge managementSkilled in conducting Section 20 consultations and overseeing complex maintenance and major works projectsFinancially confident, with experience managing and reconciling residential and commercial service charge budgetsStrong understanding of the Building Safety Act and associated compliance requirementsExceptional client relationship management skills, with experience engaging private leaseholders, resident directors, commercial tenants, and freeholdersHighly organised with the ability to prioritise and manage multiple responsibilities effectivelyConfident in leading resident and tenant meetings, including AGMs, service charge reviews, and commercial tenant briefingsProficient in property management software (e.g., Propman) and the Microsoft Office suiteCapable of mentoring junior team members and managing contractor relationships to ensure high service standardsKey Responsibilities:Manage a diverse portfolio of leasehold residential and mixed-use developments, delivering high-quality services to freeholders, RMCs, RTMs, and commercial tenantsOversee the full-service charge cycle, including budgeting, collection, reconciliation, and financial reporting for both residential and commercial componentsLead major works and capital expenditure projects, ensuring full compliance with Section 20 consultation requirementsEnsure adherence to lease terms, relevant landlord and tenant legislation, commercial lease obligations, and health and safety regulationsConduct regular site inspections to uphold high standards across all communal and commercial areasAct as a key liaison for residential leaseholders and commercial occupiers, managing queries, disputes, and tenancy compliance with professionalismPrepare and present board reports, attend AGMs and tenant meetings, and foster strong, lasting client relationshipsOversee contractor performance and delivery of hard and soft services across the portfolioProvide mentoring and guidance to junior property managers and support staff to maintain service excellenceIdentify and implement opportunities for operational improvements and support wider business development and client retention initiativesKeep up to date with changes in property legislation, building safety regulations, and industry best practicesQualifications & BackgroundIRPM or TPI qualification (Member or Fellow) essential or strongly preferred at this senior levelRICS qualification (AssocRICS or MRICS) advantageous or currently working towardsProven experience managing premium, large-scale, or complex mixed-use developmentsSolid understanding of commercial lease clauses, including rent reviews, break options, and service charge apportionmentsIn-depth knowledge of building safety compliance, including the Fire Safety Act 2021, Building Safety Act 2022, and EWS1 requirementsStrong grasp of insurance processes, including claims management and asset protection best practicesExperience with ESG initiatives, sustainability reporting, and strategies to enhance energy performanceMy client is looking to pay 55k + bonus/benefits.Please give me a call to discuss (Sam) 07917 042 950.Sam@varnomross.co.ukI am a specialist General Practice recruiter with over 9 years experience in the industry. If this role isnt for you but youd like to discuss your options, Id love to hear from you.
Job Title
Residential Property Manager