Job Title

Join Our Team as a Inbound Customer Service Advisor Location: Waterbeach, Cambridge Hours: Monday to Friday, 08:55 - 17:10 Hourly Rate: £12.21 per hour About the Role Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment where every interaction counts? We're looking for a friendly, organised, and proactive Customer Services Assistant to be the voice and support for our customers. If you love solving problems, working as part of a close-knit team, and making a real difference, this could be the perfect role for you! What You'll Be Doing Answering Calls Like a Pro: Be the first point of contact, answering calls quickly and professionally, making every customer feel valued. Mastering the Inbox: Manage hundreds of emails daily with speed and accuracy, crafting clear, professional responses that keep our customers smiling. Keeping Things Running Smoothly: Handle essential admin tasks with precision, ensuring nothing slips through the cracks. Team Player Extraordinaire: Support your colleagues across the office, sharing knowledge and stepping in wherever needed to keep the team firing on all cylinders.Why You'll Love Working With Us Competitive Pay: Earn £12.21 per hour for your valuable skills and dedication. Great Location: Work in the vibrant community of Waterbeach, Cambridge. Work-Life Balance: Enjoy regular Monday to Friday hours, giving you your evenings and weekends free. Variety & Growth: Develop a broad skillset in a multi-skilled role that keeps every day interesting. Supportive Team: Join a small, friendly team where your contribution truly matters.What We're Looking For Proven experience in inbound customer services with a friendly telephone manner. Fast and accurate keyboard skills with strong organisational abilities. A genuine team player who communicates clearly and works flexibly. Someone with a positive, can-do attitude who's eager to learn and grow.Your Impact Deliver exceptional service that keeps customers coming back. Anticipate needs and solve issues before they arise. Help create a trusting, collaborative, and dynamic team environment. Bring fresh ideas to improve how we serve our customers every day.Ready to Make a Difference? If you're enthusiastic, reliable, and ready to take on a rewarding role with plenty of variety, we want to hear from you! Step into a role where your skills shine, your voice is heard, and your work truly matters. Apply today and become an essential part of our customer service team in Waterbeach