Job Title

Job Title: Legal Administrator – Private Client Services Location: Pontyclun, CF72 9EB Salary: £25,000 per annum Working Hours: * Option 1: Monday – Friday, 9:00am – 5:30pm (1-hour lunch) * Option 2: Monday – Friday, 9:00am – 5:00pm (½-hour lunch) * Position Type: Full-Time, Office-Based * No remote or hybrid working available Our client is a specialist Private Client legal services company based in Pontyclun, dedicated to providing expert, compassionate support in the following areas: * Wills * Lasting Powers of Attorney (LPAs) * Acting as Professional Attorney * Estate Planning * Estate Administration * Acting as Professional Executor * Registering Deaths & Arranging Funerals Their mission is to make these sensitive processes as smooth and stress-free as possible for all clients. The Role Looking for a highly organised, reliable, and empathetic Legal Administrator to support our small but busy team. This is a full-time, office-based role requiring someone who is proactive, professional, and confident in dealing with sensitive matters. The successful candidate will be responsible for opening and closing the office each day. Key Responsibilities * Act as first point of contact for clients – both face-to-face and over the phone * Manage appointment bookings and maintain accurate diary systems * Prepare, file, and manage legal documentation including Wills and LPAs * Maintain confidential client records and ensure compliance with data protection laws * Support legal team with estate planning and administration documentation * Liaise with third parties such as banks, funeral directors, and government bodies * Monitor incoming and outgoing correspondence (emails, post, calls) * Maintain an organised office environment and ensure the security of sensitive documents * General office administration duties including scanning, filing, finance processing and document preparation Skills & Experience Required * Experience in a legal administration, private client, or professional services environment preferred * Exceptional attention to detail and high levels of accuracy * Strong organisational and time management skills * Excellent interpersonal and communication abilities * Confident with Microsoft Office (Word, Excel, Outlook) * Comfortable working in a small team and managing a varied workload * Ability to handle sensitive situations with discretion and empathy Additional Information * The office is a 5-minute walk from Pontyclun train station * There is no opportunity for home working – presence in the office is essential