Job Title

Lead Business Analyst - Worcester/FlexibleBefore applying for this role, please read the following information about this opportunity found below.Worcester (Hybrid: 3 days in the office, 2 days from home)Up to 57k plus excellent benefits & company cultureWere looking for a skilled and motivated Lead Business Analyst to join the Technology Business Analysis Practice in Worcester. This is a leadership role within a growing team, supporting the delivery of complex business change initiatives and enabling digital transformation.Youll work closely with business colleagues across project and product delivery teams, while also coaching and mentoring fellow analysts. From requirements gathering and process improvement to UX design and change adoption, this role demands versatility, insight, and leadership. Experience working with complex systems is essential for this role, preferably Salesforce or a similar system.Key RequirementsExperience leading business analysis within large-scale business change initiatives.Proven track record of managing and mentoring analysts.Ability to drive effective cross-team collaboration and strategic decision-making.Skilled in creating design artefacts, user journeys, and service prototypes.Experience working with internal and external stakeholders to deliver impactful solutions.Capable of managing contractor performance and ensuring service delivery standards.Responsible for recruitment, development, and performance of BA team members.Key Skills & QualificationsDegree, management qualification or equivalent professional certification.Business analysis qualification (Practitioner level BCS BA, Lean Six Sigma desirable).Excellent organisational and workload prioritisation skills.Strong communication and stakeholder management capabilities.Strategic thinking with a user-centred and value-driven approach to change.SalaryThis permanent position offers a salary of 57,000, plus excellent benefits and flexible working opportunities.Lead Business Analyst - Worcester/FlexibleRemote working/work at home options are available for this role.