Fire & Security Role: Are you a Service Desk Manager working with a strong understanding of both Fire & Security? Do you have the skills to fill this role Read the complete details below, and make your application today.Paying up to 50kThe ideal candidate would have: Have a strong understanding of both Fire & SecurityFull UK driving licence.Having the ability to review and comment on specificationsExcellent time managementBeing self-efficient and able to prioritize and report back to your manager once a week.Be able to work well within a teamA friendly can-do approach to people and challengesOutstanding verbal and communications skillsA strong desire to grow with the business and develop your career within the company.About the role: Supporting admin and engineering teamsFirst line escalation for technical queries and department concernsWorking with the Service Manager / Service desk to transfer lead to quotations with precise accurate information.Technically reviewing engineer recommendations from their worksheetsSending quotations to Brunel Fire & Security clients and being responsible for chasing the client and also asking for feedbackTracking & prioritising workload with managements helpAttending weekly account/client meetingsWorking with the Brunel Projects department planning takeovers and helping creating specifications/proposalsLiaising with our supply chain to understand new products on the market and also build strong working relationshipSupporting Sales staffSupporting Management with KPIs, SLAs and compliance requirements.For over two-decades this company has committed to exceeding client expectations, evident across sectors from public to industrial.Don't miss out on this exciting opportunity to join the team and make a difference in the fire and security industry. Apply today and take the next step in your career!
Job Title
Service Desk Manager