Job Title

We are currently recruiting for a TMS Solutions Analyst at DP World. Our successful candidate will be the bridge between our operational requirements and our software. You will take charge of configuring, supporting, and managing Transport Management System (TMS) solutions across Contract Logistics and Control Tower operations. Ensure the successful delivery of new business implementations and change requests, while maintaining high standards of service and system performance. Report directly to the Technology Lead and play a key role in shaping global transport management capabilities.Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.Location:Remote working in the UK with occasional travel to LondonHours: Full-time, 40 hours per week (MonFri)At DP World, we dont just move cargo; we are helping to lead the future of global trade. We create an end-to-end supply chain, moving goods from factory floor to customer door, and with every container and every delivery, we make a real difference to people and businesses across the world.We are a team of more than 115,000 people, across 79 countries, and every day we come together to keep the world connected. We handle more than cargo with every container and delivery, we keep individuals and businesses moving, providing the fresh food on our tables, the clothes we wear, the cars we drive, and the medicine we need, all around the world.About the RoleWe have an exciting opportunity at DP World within our EU Technology team. We are recruiting a TMS Solutions Analyst to support and deliver transport management services across a range of customer accounts and new business launches globally.How You Will ContributeChange ManagementAssess and analyse change requests from internal and external customers.Document requirements and coordinate with software suppliers for estimates and delivery.Review and approve functional and technical statements of work.Create and execute test plans, manage defect resolution, and coordinate deployments in line with change management policies.Technical SupportProvide first-line IT support for TMS-related issues.Liaise with TMS software providers and internal service desks to resolve incidents.Conduct root cause analysis and ensure timely communication and resolution of support tickets.Participate in an on-call rota for priority support.New Business Solution DesignContribute to solution design and cost modelling for new customer opportunities.Present technical product information during RFQ processes and customer workshops.Define assumptions, deliverables, and scope for new business launches.CollaborationWork closely with cross-functional teams including PMO, IT Solutions, Infrastructure, Security, and Integration teams.Support global and regional operations with TMS expertise and coordination.What You Will BringQualificationsTMS software training or certification is a plus.Strong communication and coordination skills.Analytical mindset with a focus on continuous improvement.ExperienceBackground in logistics, transport, or supply chain.Experience with TMS or WMS systems and working with geographically dispersed teams.Exposure to global solution design and third-party SaaS provider management.SkillsExcellent written and verbal communication.Strong problem-solving and critical thinking.Detail-oriented and results-driven.Proficient in Microsoft Office Suite and familiar with SDLC and enterprise IT solutions.Willingness to travel up to 25% globally.Fluent in English; additional languages are a bonus.CompensationDP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market-competitive compensation package.About DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the worlds trade flow better, changing whats possible for the customers and communities we serve globally.With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain thats fit for the future.Were rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, were at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customers door.DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures not just in what we do but also in how we behave.We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change whats possible.WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE