Job Summary: Responsible for ensuring branch compliance, accurate verification of forms on Finacle, efficient processing of account-related documentation, and handling branch queries while adhering to operational and regulatory standards.Apply fast, check the full description by scrolling below to find out the full requirements for this role.Key Responsibilities:Verify all processed forms on the Finacle system for accuracy.Ensure the Omni Flow queue is closed post-verification.Maintain Turnaround Times (TATs) and T+1 compliance for all new account and maintenance forms received.Inform branches of discrepancies in documentation or processes.Handle incoming telephone queries from branches promptly and professionally.Ensure adherence to all Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures of the Bank.Understand and support processes related to Internet banking and debit card operations.Qualifications:Strong attention to detail and organizational skills.Experience with Finacle or similar banking systems preferred.Knowledge of AML/KYC regulations and banking processes.Familiarity with Internet banking and debit card operations.Excellent communication skills for handling branch queries.
Job Title
Operations Associate