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Get AI-powered advice on this job and more exclusive features. Direct message the job poster from ValuraNova Executive Search Consultant - Medical Aesthetics at ValuraNovaWe are excited to partner with a prestigious boutique aesthetic clinic in London on an incredible opportunity for a Patient Coordinator. This role is perfect for a highly personable, sales-driven professional who thrives on delivering exceptional patient experiences in a luxury setting. As a trusted coordinator, you will be the first point of contact for patients, guiding them through their aesthetic journey with expertise, warmth, and confidence. Your goal is to build trust, educate patients on treatment options, and ensure they feel fully supported every step of the way. With a strong focus on consultative sales and luxury service, you’ll play a key role in converting inquiries into loyal, satisfied patients. Key responsibilities: Serve as the clinic's first point of contact, fostering trust, conducting consultations, and understanding patient goals to recommend tailored aesthetic solutions. Utilise consultative sales techniques to present procedures, upsell services, and professionally close sales while prioritizing patient care. Manage patient appointments with precision, ensuring seamless coordination with the medical team, efficient workflows, and clear pre- and post-procedure communication. Create luxury moments, from curated welcome kits to personalised follow-ups and milestone celebrations, enhancing the overall patient experience. Track patient interactions in the CRM system, monitor performance, and identify opportunities for growth while ensuring transparent management of payments and financing options. To be considered for this role, you should have: 2-3 years of experience in a sales-focused role, ideally within luxury services, high-end hospitality, medical aesthetics, or consultative sales. A proven track record of meeting and exceeding sales targets while maintaining a patient-first approach. Strong interpersonal skills with the ability to build trust, understand patient needs, and close sales with empathy and professionalism. Exceptional organisational skills, with the ability to manage multiple patient journeys simultaneously with attention to detail. Tech-savviness, including proficiency in CRM tools, scheduling platforms, and digital communication. A self-motivated, adaptable mindset, thriving in a fast-paced, luxury-driven environment. Seniority levelSeniority level Mid-Senior level Employment typeEmployment type Full-time Job functionJob function Customer Service Industries Hospitals and Health Care, Medical Equipment Manufacturing, and Biotechnology Research Referrals increase your chances of interviewing at ValuraNova by 2x Get notified about new Patient Coordinator jobs inLondon Area, United Kingdom . London, England, United Kingdom 2 days ago London, England, United Kingdom 1 month ago London, England, United Kingdom 4 days ago London, England, United Kingdom 5 days ago London, England, United Kingdom 1 day ago Canterbury, England, United Kingdom 2 weeks ago London, England, United Kingdom 8 hours ago General and Intervention Patient Pathway Co-ordinator Barts Health NHS TrustLondon, England, United Kingdom 3 weeks ago Patient co-ordinator/ Dental ReceptionistLondon, England, United Kingdom 4 days ago Kingston Upon Thames, England, United Kingdom 1 day ago Patient Specialist & Clinic ReceptionistGreater London, England, United Kingdom 1 week ago London, England, United Kingdom 3 weeks ago Medical Records Administration AssistantMarks Tey, England, United Kingdom 1 month ago London, England, United Kingdom 1 day ago Bishop's Stortford, England, United Kingdom 3 weeks ago Dermatology Admin Assistant (Elective Recovery) Barts Health NHS TrustLondon, England, United Kingdom 3 weeks ago Band 3 - Patient Booking Assistant (Maternity), WACSWatford, England, United Kingdom 1 week ago London, England, United Kingdom 8 months ago London, England, United Kingdom 1 week ago London, England, United Kingdom 4 weeks ago Quality and Patient Safety Co-ordinator, Planned CareLondon, England, United Kingdom 1 month ago London, England, United Kingdom 4 days ago London, England, United Kingdom 3 weeks ago Kingston Upon Thames, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago OUTPATIENT REHAB COORDINATOR - FULL TIME - DAYLondon, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago FTSE 250 - Company Secretarial Assistant - 3665London, England, United Kingdom 5 days ago Esher, England, United Kingdom 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr