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Job Title


Director of Patient Services (England)


Company : Jesseena Human Resources


Location : london, south east england


Created : 2025-05-31


Job Type : Full Time


Job Description

Job Opportunity: Executive Director – Center for Patient Experience and Staff EngagementLocation: QatarInstitution: Leading Government HospitalWe are seeking a dynamic and visionary Executive Director to lead the Center for Patient Experience and Staff Engagement at a prominent government hospital in Qatar. This is a strategic leadership role focused on advancing person-centered care and driving service excellence across a complex, multicultural healthcare environment.Key Responsibilities:Lead enterprise-wide patient and staff engagement strategies.Use data, feedback, and KPIs to enhance care experience and outcomes.Drive a culture of empathy, respect, and innovation.Integrate patient experience into organizational goals and clinical quality.Qualifications:Master’s degree in Healthcare Administration, Business, or related field (PhD preferred).Minimum 15 years of healthcare experience, including 5+ in senior leadership.Experience with international patient experience frameworks (e.g., Planetree, IHI, Press Ganey).Strong understanding of digital tools, regulatory standards, and multicultural healthcare settings.Key Attributes for Success:Inspirational leader with high emotional intelligence.Proven track record in person-centered care, stakeholder engagement, and change management.Collaborative, values-driven, and committed to continuous improvement. To Apply: Submit your CV and cover letter to jmsmedical@Join us and shape the future of patient and staff engagement in Qatar’s healthcare system.