Job Title

Data Centre AnalystIndustry: Information TechnologyContract Type: PermanentSummary:We are seeking a dedicated Data Centre Analyst to join our team at a Managed Service Provider, working on-site at our Data Centre in Slough. This role is ideally suited for individuals with 1-2 years of experience in Technical Support who are looking to transition into a Data Centre position. As a Data Centre Analyst, you will be responsible for providing technical support, as well as engaging in tasks such as racking and stacking of equipment. The position includes a shift rota of nights and days, offering a salary of £26,000 plus a 33% shift allowance.Skills:Technical support expertiseExperience in data centre operationsProficiency in racking and stacking equipmentStrong customer service skillsEffective communication skills, both verbal and writtenProblem-solving abilitiesOrganisational skillsTime management skillsAbility to work independently and as part of a teamBasic understanding of network setupsSoftware/Tools:Microsoft Office SuiteTicketing Systems (e.g., Remedy)Basic networking toolsCertifications & Standards:ITIL Foundation (preferred)