Job Title

Do you want to develop a career within customer service and sales, or do you have previous B2C sales experience? Are you confident with good relationship-building skills? If so, we have an exciting opportunity for you.We are an all-in-one utility concierge looking to appoint a driven and hard-working Inbound Sales Consultant to our friendly and growing team.The role has a focus on inbound soft sales, supported by fantastic customer service - our customers want us to help them, and we get great reviews. All of our customers and leads are ‘warm’, so the role doesn’t require any cold calling. Who even does that these days?This role is remote, in line with the rest of our team. However, we do carry out in-person team meetings and training sessions at least once per quarter in central London – so you must be prepared to commute on an occasional basis.Key ResponsibilitiesThe key responsibilities of an Inbound Sales Consultant include, but are not limited to:Completing your training, as quickly and efficiently as possibleUsing product knowledge and customer service skills to convert inbound sales opportunities via telephone and emailSetting up accounts with our supplier partners, and clearly setting expectations for customers with regard to wait times and supplier behaviorProviding some administrative support across marketing, sales and operationsThe CompanyPlease Connect Me is an all-in-one utility concierge service with a combined experience of over 35 years in the New Zealand, Australian, British and Irish markets.Our service allows any relocating individual or family to seamlessly arrange all of their essential home services in one transaction, faster and easier than they could do so themselves and often at better than market rates.We partner with professionals in the movers market to save them valuable time and money related to the set-up, transfer and close down of utilities. Using Please Connect Me allows our partners to significantly reduce their administrative expenses while providing a more complete service to their home move clients.We work with the majority of the UK’s leading service providers, to ensure our customers can make informed and impartial choices that best suit their households.The BenefitsBase salary is £24,000paUncapped commission and first-year OTE of between £40,000 - £45,000pa, with top performers expected to exceed this rangeIndividual supplier bonuses on top of this, expected to be £1000-£2000paOur standard set of incentives apply from day one, including 50% personal referral commission and rewards for positive customer feedbackA supportive team environment and company culture that cares about our peopleA remote working environment with flexibility depending on your location and performance21 days holiday per year + bank holidaysEarn vouchers through our employee wellness program, that can be spent at a range of popular retailers on experiences, products, services and moreRegular monthly social events, quarterly team events, and rewards for birthdays and work anniversariesWe always look to promote from within, providing opportunity for progression through the company for outstanding candidatesThe PersonThe key skills and qualities of an Inbound Sales Consultant are:Minimum requirement – completion of GCSE’s A* - C or equivalentExcellent communication skills - both written and verbalYou enjoy working in a fast-paced environment and are comfortable multi-taskingYou are motivated by working towards targets and have a natural inclination towards salesYou appreciate the role that strong customer service plays in sales and strive to build relationships with customers to ensure they convertYou’re driven to succeed both individually and as part of a team.The right to live and work in the UK. Visa status must be disclosed at screening stage.If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please apply now with your CV and Cover Letter!