Job Title

Day Shift Team Leader Location: London, W12 7GF Hours of work: 38.6 Contract Type: Permanent This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time. As a Day Shift Team Leader, you will play a key role in overseeing daily engineering operations on-site, working closely with the Site Engineer Manager to deliver a best-in-class service. Job Description This is a hands-on role that covers reactive and planned preventative maintenance (PPM), subcontractor coordination, and general building upkeep across mechanical, electrical, and fabric disciplines. You'll be part of a small, multidisciplinary team, contributing to a high-performing environment that ensures the site operates smoothly and efficiently. In addition to technical responsibilities, you'll lead shift administration, manage handovers, and support training and development for team members. Your oversight will ensure accurate documentation, seamless communication, and operational continuity. You'll also join the on-call rota, making this a varied and dynamic role for an experienced and proactive leader.Key Responsibilities Oversee General Maintenance Operatives in furniture moves and mall layout changes Conduct thorough night audits of all front and back-of-house areas Ensure all reactive and planned maintenance is completed on time to a high standard Mentor and support the engineering team to drive service excellence Lead delivery of top-tier engineering and fabric maintenance services Respond to and resolve maintenance issues raised by retailers Become proficient in using Building Management and maintenance systems Professional and Personal Competencies/Qualifications NVQ Level 3 or higher in Mechanical or Electrical Engineering City & Guilds 18th Edition Wiring Regulations and Inspection & Testing qualified JIB Accredited with IPAF/PASMA certification Experience in building maintenance within a service industry Skilled in using CAFM systems, ideally Concept Strong organisational and IT skills Able to prioritise workload, work under pressure, and communicate effectively The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@ Please click on the following link for more information on this role: Job Description If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace To find out more about what we do click here -