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We want our people to see their potential at work. That’s why being a Retail Customer Advisor at EE means getting the chance to grow and progress. You don’t need to have the skills right now – before you know it, you’ll be part of the team, wowing customers with your people skills, hitting targets and enthusiastically solving problems. You’ll be the face of EE and, what’s more, you’ll get the chance to develop a career that goes well beyond our stores. Sounds good, right? What you’ll do: Find every opportunity to boost your store’s success with sensational customer service Create an environment in which customers feel welcome and comfortable Engage customers in genuine, enjoyable conversations to understand their needs Help people choose the right products and show them how to make their digital life better Keep up to date with all our products, services and promotions, and those of competitors Take pride in the appearance of the store, keeping it clean and tidy at all times Be able to show how you’ve worked to and achieved sales targets or deadlines Show an interest in communications technology Enjoy being part of a team but still have the drive to work on your own initiative Have worked in retail, sales or service Know a thing or two about the telecoms sector About the companyBT Group plc is a British multinational telecommunications holding company headquartered in London, England. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services NoticeTalentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: . NYC applicants may request an alternative process or accommodation at or 407-000-0000.#J-18808-Ljbffr