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Job Title


Call Center Representative


Company : Staffline Recruitment Ireland


Location : Londonderry, Northern Ireland


Created : 2025-06-02


Job Type : Full Time


Job Description

About the Company We are currently seeking three Call Handlers for an immediate start within the health trust. This position is for a duration of six months, with the possibility of extension based on performance and service needs. About the Role This full-time role offers 37.5 hours per week, with shift patterns scheduled across Monday to Sunday. Working hours range from 7:00 AM to midnight on weekdays and 8:00 AM to 8:00 PM on weekends. Flexibility to work evenings and weekends is essential. Responsibilities Handling a high volume of incoming calls Recording patient details for non-emergency transport Liaising with healthcare professionals, ambulance crews, and the public Qualifications Minimum of 5 GCSEs (Grades A–C) including English and Maths Required Skills Previous call centre or high-volume phone handling experience Excellent telephone manners Keyboard skills Ability to handle sensitive information professionally and efficiently Preferred Skills None specified Pay range and compensation package Weekly wages Paid holiday entitlement Public sector work experience Company pension scheme Equal Opportunity Statement We are committed to diversity and inclusivity. For further information please apply with your up-to-date CV by clicking the button. ```#J-18808-Ljbffr