Job Title

Job DescriptionLooking for a career that means more? Become a Southeastern Railway Enforcement Officer. Imagine the pride you'll feel knowing you're keeping passengers safe and providing a reassuring presence to everyone using our railway. Our training will take you from trainee to Railway Enforcement Officer and give you a nationally-recognised qualification. Enjoy a career that comes with great pay and benefits, a real sense of purpose, and where every shift is a chance to make a difference. Can you move people? Apply now. We are currently recruiting for Railway Enforcement Officer opportunities for the following Depots: Ashford (Kent) Chatham Dartford Dover Hastings Orpington Snodland (Driving licence required) Sittingbourne Tonbridge 2025 marks the 200th anniversary of the first passenger rail journey, celebrating our proud history and bright future. What you'll doTravelling on trains and patrolling stations, you'll help deal with anti-social behaviour, crime, and fare evasion. Sometimes it involves physically stepping in to de-escalate situations. Other times, it means seizing evidence and reporting minor crimes. You'll never do this alone. You'll work with your partner, station teams, train staff, British Transport Police, and other services to resolve incidents and support vulnerable passengers. Your trainingWhen you join, you'll be enrolled in our Passenger Services Apprenticeship Programme. Complete a mix of classroom and on-the-job learning, covering functional skills to conflict management. Physical intervention may be needed to resolve conflicts, and our training will ensure you can do this confidently and safely. Your shiftsYou will work varied shifts, including weekends, bank holidays, and nights. Shifts may start as early as 6 am or finish at 2 am. Rosters typically involve one week of early shifts followed by three weeks of late shifts. The experience you'll needNo railway experience required. We're looking for individuals from all backgrounds. All You Need Is Excellent verbal and written communication skills Experience working directly with customers, especially handling conflicts or anti-social behaviour Good decision-making and composure under pressure Resilience, assertiveness, and professionalism in confrontational situations Initiative and teamwork skills Ability to evaluate information and make decisions To be considered, you must: Live within 45 minutes of the depot applied for Have been a UK resident for at least three years Complete an NPPV Level 2 Vetting by the British Transport Police Declare any criminal history on your application, including arrests, charges, cautions, or convictions. We support the Armed Forces Covenant and Disability Confident Scheme, offering interviews to eligible applicants meeting minimum criteria. What you'll get in returnRewards include: A final salary pension 28 days annual leave (including bank holidays) Free rail travel across our network Feel secure and fulfilled in your career.See our full benefits . About SoutheasternWe are one of Britain's busiest train operators, serving London, Kent, and East Sussex with over 1,700 trains daily, carrying more than 400,000 passengers across 180 stations. Our railway is about more than transportation—it's about the little moments that make a difference, making it a great place to work and representing the communities we serve. We are proud to be named a Great Place to Work (2023 National Rail Awards) and endorsed as a WORK180 Employer for Women. Our ways of working focus on small, positive daily actions that improve the experience for everyone involved. Our Safeguarding Team ensures safety for customers, colleagues, and the public by enhancing safeguarding measures. Other informationVacancy may close early if we receive many applications. Offers are subject to references, right to work, criminal record checks, and medical assessments. No visa sponsorship available. If unsuccessful, please wait six months before reapplying.#J-18808-Ljbffr