Ecommerce Data & Insights Analyst Location: North-East Glasgow Salary: Up to 35,000 We are excited to introduce a new Analyst role within a fast-growing Ecommerce business in the Northeast of Glasgow, part of a well-known portfolio of leading Glasgow brands.Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.This role is key as the company scales its Ecommerce operations, building on a successful foundation with a turnover approaching 6 million.With ambitious projects underway and having just relaunched their site, the business is geared up for significant growth.If you have a background in data analysis, reporting, and operational support , could be the perfect next step for you.About the Role: As a Data & Insights Analyst, youll play a key role in managing and analysing business data, developing reports and dashboards, and delivering insights that drive decision-making.Reporting to the Head of eCommerce, youll also support the smooth running of key operational systems and integrations, ensuring business processes remain efficient and data-led.What Youll Be Doing: Extracting and preparing regular reports from sales platforms, marketplaces, and operational systems.Developing and maintaining dashboards to track sales, returns, traffic, customer behaviour, and operational performance.Identifying, investigating, and resolving data anomalies such as stock inconsistencies or reporting errors.Analysing performance trends including customer journey data, paid media activity, and operational metrics.Collaborating with department heads to automate, enhance, and streamline reporting processes.Supporting day-to-day operational systems and integrations, ensuring seamless data flow and process efficiency.Assisting with onboarding and maintaining user accounts, hardware, and software tools as required.Liaising with external platform and software providers when needed to resolve issues or optimise integrations.What Were Looking For: 3 years experience in a data analysis, reporting, or operational support role within an eCommerce or digital environment.Strong analytical and problem-solving skills with excellent attention to detail.Proficiency with spreadsheets, pivot tables, lookups, and dashboard creation.Experience extracting and interpreting data from sales platforms, operational systems, or marketplaces.Ability to communicate insights and technical concepts clearly to non-technical stakeholders.Comfortable working independently while collaborating with a wider team.Enthusiasm for learning new digital tools, platforms, and reporting technologies.Desirable Skills: Experience with Shopify or similar eCommerce platforms.Knowledge of Amazon Seller Central or other marketplace tools.Understanding of digital marketing metrics and performance analytics.Why Join? Be part of a fast-growing, digitally driven business with a collaborative and supportive culture.Opportunity to shape data-led reporting processes and deliver insights that directly impact business decisions.Work in a refreshing environment away from the typical city-centre setting.Enjoy a healthy work-life balance with a business that values well-being and professional growth.Salary and Benefits: Salary up to 35,000 DOE.Hybrid working, circa 2 days in office, flex to suit the individual.Flexi time typically 8-4 or 9-5 to suit you.Staff Discount.Discounted and free food and drink.Free Parking.Equal Opportunities: Our client values diversity and inclusion, enhancing our team's effectiveness and client service.As an equal opportunity employer, they ensure fair treatment for all candidates regardless of background.Please Note: All applicants must be located in Glasgow or within a commutable distance and must have a permanent right to work in the UK without visa restrictions.A car would be beneficial due to location.How to Apply: Apply via LinkedIn to be considered for this role, alternatively you can reach out to Brian via email brian@macrecruit.co.uk
Job Title
Ecommerce Analyst