Job Title

Operations Manager (Warehousing) Reports to Commercial Director Key Responsibilities: Own day-to-day operations across warehousing, driving and logistics, ensuring stock flows smoothly from receipt to dispatch while leading and developing high-performing teams. Overall responsibilities: Team leadership & line management recruit, develop and motivate warehouse operatives and drivers; set clear objectives and run effective performance reviews Goods-in / goods-out oversight design and lead processes that guarantee accurate, timely receipt, put-away, picking, and dispatch Inventory control maintain optimal stock accuracy and availability through cycle counts, root-cause analysis of variances and continuous process improvement Performance management Track daily, weekly and monthly KPIs across your responsibilities and implement corrective actions to hit targets Health & safety ownership Champion a safety-first culture and ensure full compliance with legal and company standards Cross-functional coordination Work collaboratively with Fulfilment Manager, Sales, CS, Purchasing and Accounts teams to ensure capacity meets demand Measures of Success: Goods consistently move through the operation accurately and on time Deliveries reach customers on time, in full, undamaged meeting or exceeding promised service standards Stock levels remain reliable and support customer demand Operational KPIs and costs stay on or ahead of agreed targets A safe, legally compliant workplace is maintained with minimal incidents Warehouse and driver teams are engaged, productive and retained