Job Title

Job DescriptionApply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.As a strategic leader, you will guide and inspire workplace teams to implement initiatives that enhance the end-user experience while ensuring operational excellence. Serving as a key liaison between stakeholders, you will promote clear communication and collaboration, driving a consistent approach to delivering exceptional workplace services.This is an exciting opportunity to shape and evolve dynamic workplace environments, champion innovation, and support continuous improvement, all while positively impacting client satisfaction and team performance.Key ResponsibilitiesLead, motivate, and support workplace teams across the region to deliver high-quality servicesFoster a culture centered on collaboration, professionalism, and ongoing developmentConduct performance evaluations and implement training and development programsOversee the provision of all workplace servicesreception, cleaning, maintenance, catering, and eventsensuring compliance with SLAs and KPIsCarry out regular site visits to assess service quality, address concerns, and engage with teams on the groundManage escalations efficiently and implement effective resolutions to maintain seamless operationsCollaborate closely with stakeholders to understand evolving needs and tailor services to enhance the overall workplace experienceProfessional and Personal Competencies / QualificationsSignificant experience in a senior workplace, facilities, or hospitality management role, ideally across multiple locationsDemonstrated leadership capabilities and experience in building and managing high-performing teamsStrong communication and interpersonal skills, with the ability to manage diverse stakeholdersProficient in workplace management systems and Microsoft Office applicationsSolid understanding of health and safety regulations and sustainability principlesExperience in budget oversight and financial data analysis