Job Title

Social network you want to login/join with: Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide. We collaborate with major brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels. What is in it for you? As part of the Aimbridge team, you will have access to a suite of benefits including: Hotel discounts across our portfolio – staff rates and up to 50% discount on food & beverage and spa services Wagestream – stream up to 40% of your pay as it is earned and set automatic savings to support your financial wellbeing 24/7 access to our employee assistance programme Career and lifestyle breaks to take time off for key life events 28 days of holidays on a pro-rata basis, including bank holidays Flexible working opportunities Starting salary above the National minimum wage A day in the life of… As a Reservations Agent, you will support the hotel’s pricing strategy, maximize revenue and market share, and convert reservation enquiries from individuals and groups into confirmed bookings. You will also manage relationships with local corporate bookers and utilize sales opportunities to boost revenue. Based at the Holiday Inn Express London Excel, you will be part of a passionate team that values work-life balance and excellence. What do we need from you? To succeed in this role, you should be passionate about delivering exceptional guest experiences and adhering to our brand standards. Basic numeracy and literacy skills Willingness to learn computer technology and sales techniques Experience with groups and reservations Experience with hotel booking systems such as GDS or equivalent UK citizen or valid work permit Knowledge of OPERA You should be collaborative, result-driven, brand-oriented, and proactive in anticipating customer and market needs. The ability to up-sell and suggestively sell Aimbridge and IHG Hotels group products and services is essential. At Aimbridge, we believe personality is key. You should bring energy, personality, and a genuine flair for hospitality.#J-18808-Ljbffr