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Job Title: Logistics and Fulfilment Assistant Location: Hoxton, London Employment Type: Part-time (2 days per week, MondayFriday) Start Date: Monday 26th May About the role: Were looking for a reliable and detail-oriented Fulfilment Assistant to join our studio team in Hoxton.The following information provides an overview of the skills, qualities, and qualifications needed for this role.In this hands-on role, youll be responsible for ensuring our customer orders are picked, packed, and shipped with speed, accuracy, and care.You'll play a vital role in upholding our high standards of presentation and customer experience.Were looking for someone who thrives in a fast-paced environment, has exceptional attention to detail, and brings a positive, can-do attitude to every task.If you're organised, proactive, and take pride in your work, this is a great opportunity to be part of a small, passionate team and contribute to a growing brand.Key responsibilities: Pick and pack customer orders with precision, care and attention to detail Assemble, label, and prepare shipping boxes according to brand standards Quality check items before dispatch and when stock comes in to ensure they meet brand expectations Process and organise customer returns Assist with stock handling, including counts and inventory organisation Maintain a clean and efficient workspace Support general fulfilment and studio tasks as needed Basic sewing skills are a bonus, but not essential.What we're looking for: A strong eye for detail and pride in delivering high-quality work Reliable, punctual, and hands-on with a can-do mindset Comfortable working on your feet and handling packages Ability to stay calm and focused under pressure A team player with excellent communication and organisational skills Fast learner with the ability to adapt to new tasks quickly Experience in a fulfilment, retail, or similar role is preferred Qualifications & Experience: Minimum 1 year of experience in a fulfilment or stock-related role Experience using Shopify and Google spreadsheets Previous experience with stock handling and inventory Familiarity with working in a small team or start-up environment Basic sewing skills (advantageous) A genuine interest in Khanums and passion for delivering exceptional customer experience Skills & Attributes: Excellent time management and multitasking ability Calm and efficient in a busy environment Collaborative and able to take initiative Confident using fulfilment software and standard office tools Organised, thorough, and dependable