Job Title

Technical Author. - Midlands - 45,000-50,000 hybrid Midlands or HerefordFind out more about this role by reading the information below, then apply to be considered.My client is looking for a Technical Author with the following skills;To Ensure customers have best in class technical documentation in support of using our products / solutions.To provide multi-media solutions to allow customer multiple means of accessing our support information.To manage the release of engineering documentationResponsible for:Decomposing product and software functions and features into user centric manuals and user guides.Liaising with R&D, Technical support, and the wider business to clarify technical issues.Liaising with our Services Engineers and customers to understand the standard working practices and ensuretechnical documentation is written in line with them.Commissioning, coordinating, and preparing illustrations and photographs to support technicaldocumentation.Generating and maintaining the user Manuals and user guides for products and software.Defining and implementing the content required to ensure compliance with regulatory standards. Generating and maintaining articles and associated materials for the Customer Support Portal.Customers.Generating and maintaining product datasheets, including the content and layout.Generating and maintaining product labelling and marking, including the content and layout.Liaising with our marketing teams and external consultants in the generation of artwork and print ready files.Managing and maintaining the Product Document register, generating, and distributing part numbers.Generating BoMs and liaising with supply chain and production of the dissemination of BoM data.Essential Qualifications, Key Skills and Experience:HND in a relevant engineering discipline or equivalent industrial experience.At least 5 years demonstrable experience of the creation of technical documentation.Confident communicator with excellent verbal and written communication skillsExperience of working on B2B products requiring in-field installation.Experience of working on products with user interfacesExperience of creating technical documentation for software programs.Good working experience of Word, PowerPoint, Excel and AcrobatExperience of laying-out manuals in InDesign or similarDesirable Qualifications, Key Skills and Experience:Experience of Managing BoM dataExperience of creating or editing videos or similar multimedia source filesExperience of using Adobe Creative Suite