Job Title

Planner - Delivery OperationsHere at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world – changing the way the world shops, for good.We are the beating heart of our UK business and comprise a network of cutting-edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time, we deliver bags of possibilities for our employees and a career that will ensure no two days are ever the same.This is a hybrid role with 2 days a week in the office, based in Hatfield. We offer free onsite parking and a shuttle bus service from the station.About the role:We wouldn’t be able to positively impact the way the world shops without our passionate team members – who keep our business running, our vans delivering, our customers' products picked and packed, and our proprietary technology operating at optimum levels. Now, we have an exciting opportunity for a Delivery Resource Planner to join our Planning team within Ocado Logistics.As a Delivery Resource Planner, you will be responsible for planning delivery driver resources across multiple sites in the UK, supporting our delivery operations by ensuring the right resource is available at the right time. You’ll be working with a dedicated team that manages capacity, headcount, and short-to-medium-term planning projects.You will be – Skills and responsibilities:Use your communication and planning skills to manage accurate driver rosters across our networkSupport key KPIs such as overtime and surplus, driving efficient headcount planningMaintain accurate Time and Attendance data for delivery employeesCollaborate with Delivery Operations, CSTMs, Marshals, and Capacity & Sales teams to ensure resource alignmentIdentify areas for cost saving and process improvement within planning operationsAbout you – Requirements to be considered:Be highly organised, able to multitask and prioritise work in a fast-paced environmentHave a strong administrative or customer service background with excellent attention to detailBe confident using MS Office, especially Excel (intermediate to advanced level)Communicate clearly by phone and email and adapt your style for different audiencesBe flexible with working patterns across the week (including frequent weekends) as part of a rotating rosterAdditional Info:Interviews will be held via Google Meet and will follow a two-stage process. You can expect a mix of questions covering your work experience, technical knowledge, and behavioural scenarios, along with a great opportunity to learn more about the role.Permanent positionHybridWhat you can expect to receive in return:At Ocado we believe in a workplace where everyone feels valued and supported, so you’ll find a safe and collaborative atmosphere that is as fresh as our produce, as well as an award-winning recognition programme and benefits package that includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts.Including:Flexible Work: Enjoy 30 days of ‘work from anywhere’ policy for a balanced lifeWellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-beingGenerous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy morePension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matchingPrivate Medical Cover: Rest easy with comprehensive private medical insuranceFamily-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leaveFinancial Aid: Get interest-free train tickets and join our Cycle to Work SchemeShuttle Services: Convenient free shuttle buses connect you to workShare Schemes: Join exciting share plans to participate in our successShopping Perks: Enjoy a 15% discount on and savings at popular retailers and restaurantsFinancial Protection: We offer Income Protection and Life Insurance for financial securityJoin Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.