Job Title

This range is provided by Randstad UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range$40,000.00/yr - $48,000.00/yr Direct message the job poster from Randstad UK Are you a strategic storyteller with a passion for customer engagement? Our client is seeking aCRM & Content Project Managerto revolutionise how they connect with their UK driver community - they are a leading global technology platform that is at the forefront of urban mobility and delivery, that operates in over 70 countries with a significant presence in cities across the UK. This is your chance to lead a high-impact CRM strategy for one of the UK’s most vital platforms. In this pivotal role, you’ll move communications from reactive to proactive and transactional to trust-building, ensuring drivers feel informed, supported, and valued. What You’ll Be Doing Own the UK Driver Communications Strategy Craft and execute a consistent narrative across all driver touchpoints, aligned with UK priorities and global CRM vision. Lead Life cycle & Campaign Management Drive engagement through end-to-end campaigns focused on feature adoption, education, and policy awareness. Oversee Content Production Manage creative development for driver-focused podcasts and video initiatives with agency partners. Coordinate Cross-Functional Stakeholders Run the weekly Customer Collective forum to align messaging across Ops, Support, Policy, and Marketing. Champion Best Practices & Channels Define and promote CRM best practices across teams, advising on tone, format, and delivery channels. Manage Weekly Newsletters Oversee production from planning to deployment, optimising for performance and feedback. Measure and Optimise Work with analytics teams to track KPIs and continuously improve campaign impact. Advocate for the Driver Voice Ensure drivers’ perspectives are embedded in all key initiatives and business decisions. Build Scalable Playbooks Document processes and share learnings to support regional growth and global knowledge sharing. About You 3+ years’ experience in CRM, customer marketing, or comms project management Confident project manager who thrives juggling multiple initiatives Compelling communicator with a passion for storytelling and tone of voice Proven success working with creative teams and/or agencies Comfortable in fast-paced environments, with a bias for action Analytical and insights-driven, with a knack for translating data into strategy Passionate about improving customer experiences and building long-term trust Familiarity with tools like Braze, Salesforce, or Iterable is a plus Why Apply? This is a unique opportunity to shape how thousands of UK drivers interact with a leading platform. Your work will directly impact engagement, retention, and satisfaction — helping build long-term loyalty in a dynamic, innovative environment. Ready to make your mark? Apply now and help redefine the driver experience. Seniority levelSeniority level Associate Employment typeEmployment type Temporary Job functionJob function Project Management Industries Marketing Services Referrals increase your chances of interviewing at Randstad UK by 2x Sign in to set job alerts for “Content Project Manager” roles.London, England, United Kingdom 1 day ago Senior Project Manager: Syndication Content Engagement ManagerBrentford, England, United Kingdom 3 days ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago Manager/Senior Manager - ERP Technical Project Manager - Digital AccelerationLondon, England, United Kingdom 3 months ago London, England, United Kingdom 1 week ago London, England, United Kingdom 3 days ago Senior Project Manager - Insurance, Applications, IntegrationSenior ESG & HR Project Manager, Business Operations, RemoteLondon, England, United Kingdom 1 week ago London, England, United Kingdom 1 month ago Senior Project Manager | Client Services | London (Hybrid)London, England, United Kingdom 19 hours ago London, England, United Kingdom 5 days ago Sr. PM, Fleet Marketing FTC, Global Fleet and ProductsLondon, England, United Kingdom 1 week ago Senior Strategy & Operations Manager (Cross Platform Growth - Consumer Growth), Delivery - UK&ILondon, England, United Kingdom 1 week ago Senior Project Manager, Offshore Wind AdvisoryLondon, England, United Kingdom 6 days ago Senior Manager, Delivery Operations - FTCLondon, England, United Kingdom 1 week ago Band 8B-Senior Project Manager Royal Free London NHS Foundation TrustLondon, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago Senior Sourcing Manager M&A and ProjectsSenior Delivery Manager, I&C EngineeringCity Of London, England, United Kingdom 1 week ago Senior Project Manager (Defence & Security)London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago Global Senior Trial Delivery Manager - Sponsor DedicatedLondon, England, United Kingdom 2 weeks ago Generative AI Delivery Lead, Senior Manager - Life SciencesLondon, England, United Kingdom 1 hour ago London, England, United Kingdom 6 hours ago London, England, United Kingdom 1 month ago London, England, United Kingdom 6 days ago Senior Commercial Manager - Strategic Commercial DeliveryLondon, England, United Kingdom 5 hours ago London, England, United Kingdom 1 month ago Senior Procurement Manager - Strategic Commercial DeliveryLondon, England, United Kingdom 1 day ago EU+UK Business Development Manager, Publishing, Amazon AdsLondon, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr