Job Title

We are looking for a Sales Operations Manager to join a leading Hi-tech Manufacturing company.Find out more about this role by reading the information below, then apply to be considered.YOUR CHALLENGESManage a team of approximately 10 Sales Operations Employees throughout Europe including Switzerland, the UK, Germany, and the Netherlands.Must also have significant experience driving projects through to completion involving multiple departments and stakeholders including operations, sales, finance, IT and more.Prepare and present customer executive presentations, summary reports, spreadsheets, charts and analysis of data from multiple sources for internal and external use.Build management reporting package covering inventory level, order management and delivery analyticsDrive monthly forecasting for discrete and consignment orders, revenue and consignment inventory development.Directly responsible for executing the ins and outs of the company inventories including onsite consignment for customers as well as inventory of standard products for quick sale.Maintain, and execute the soft and physical inventory process to ensure accuracy and work to resolve any discrepancies if required.Manage inventories to ensure accurate inventory levels and associated KPIs while maintaining continuity of supply for customers.Lead a team of customer service representatives and ensure accurate order management.Impress upon the organization and direct team the importance of creating a positive customer experience.Main escalation point for major delivery and order management topics and work together with counterparts at the global facilities to resolve issues quickly and pragmatically.Prioritize manufacturing, purchasing and the business units to coordinate capacity planning and availability of needed materials, components, equipment, and resources to align with the customers demand.Lead operations and logistics related projects domestically and internationally by working with the various stakeholder groups in the company.