Job Title: Customer Service ExecutiveContract: 3–4 Month Fixed-Term Contract (Potential for Extension)Location: Belfast, BT1 6FBRole Purpose:To provide excellent customer service by managing the full order process, resolving queries, and ensuring timely delivery of customer orders.Key Responsibilities:Process and manage customer orders (on time, in full)Handle incoming queries promptly and professionallyBuild strong relationships with customers, sales, and logisticsEnsure accurate data entry and reportingSupport issue resolution and continuous process improvementAssist with billing, clearing, and customer spend activitiesSkills & Requirements:Strong communication and interpersonal skillsDetail-oriented with a customer-focused mindsetPositive, proactive, and team-oriented attitudeMinimum 5 GCSEs (A–C), including Maths and EnglishPrevious customer service or order management experience preferred
Job Title
Customer Service Executive