Job Title

Natters conversational AI platform allows tens of thousands of users to simultaneously share ideas and feedback in real-time video conversations, maximizing participation and facilitating deeply-human responses. Millions of qualitative comments from these dialogues are instantly analyzed and summarized into insights and recommendations that help Leaders make the strategic decisions required to support and inspire outdated, homogenous workforces.Submit your CV and any additional required information after you have read this description by clicking on the application button.ABOUT NATTER Natter harnesses the power of AI and video to give everyone a voice.Built by a team of ex-Uber, WeWork and Amazon builders, Natter has selectively hired a team of exited founders, specialist domain experts and SaaS unicorn founding team members. They are now looking for an additional team hire: a Staff QA Engineer.Natter is already being used by some of the worlds largest companies, ranging from big four consultancies like PwC, institutional financial services providers like Legal and General, to technology innovators like Miro.Natters conversational AI platform allows tens of thousands of users to simultaneously share ideas and feedback through real-time video conversations. Its uniquely scalable tech allows anyone with a smartphone to, literally, have a say on the most important decisions - ranging from workplace strategy to new product offerings.Remote (EU) (GMT +- 3 hours)STAFF QA ENGINEER RESPONSIBILITIESYou'll be stepping into a role that offers not only technical challenges but also unparalleled ownership and autonomy to shape the innovative Natter platform...Serving clients with workforces numbering tens of thousands of users, theres a need to deliver a stable, robust and scalable platform to cope with high levels of concurrent users. This role suits someone passionate about shipping high-quality products at the cutting edge of AI innovation.Act as a technical leader and subject matter expert in quality assurance practices, test automation, and tooling across the engineering team.Identify systemic quality issues and process bottlenecks, proposing and leading initiatives to improve development lifecycle efficiency, test effectiveness, and overall product quality.Collaborate with peers across engineering and product to define, align on, and advocate for consistent quality standards, best practices, and effective testing approaches.Pioneer and champion the adoption of new testing tools, technologies, and methodologies to enhance quality practices and team productivity.Keep a high bar for technical excellence in the collective, through your own work, highlighting the work of others and calling out when things havent quite met the bar.Foster a culture of quality within your collective. Proactively championing measures to test work, and gets buy-in from stakeholders when this is not appreciated.What youll be using:We Rely Heavily On The Following Tools And TechnologiesTypescript & Playwright to write and maintain our end-to-end testsQase to manage our test case suiteGithub & Gitlab for source controlSentry & Datadog for metrics & monitoringAWS for our production and staging environments Wed love to hear from you ifYou have 5+ years' experience in software quality assurance, with a proven track record in senior or lead roles driving quality initiativesYou have deep expertise in designing, building, and maintaining scalable test automation frameworksYou are proficient with modern CI/CD pipelines and understand how to integrate automated testing effectivelyYoure comfortable working in a team that deals with ambiguity and have experience helping your team resolve that ambiguityYou have a track record of technical excellence, delivering resilient systems, ideally behind consumer products DesirablePrevious experience testing high-performant, high-load frontend applicationsPrevious experience in a Software Development roleExperience testing an application relying heavily on event-driven architectureExpertise in Performance Engineering and tools: Beyond just running tests, understanding profiling & bottleneck analysisExperience in and enjoyment of early stage/startup environments Whats In It For You Quarterly international team offsite Remote & flexible work policy Five weeks paid annual leave Company laptop and supporting tech as necessary Mindfulness/meditation sessions for all employees Complimentary daily breakfast and weekly lunch provided In office Dedicated, private office space in Aldwych, LondonThe application journey has 4 key stepsOur interview process involves four main stages after an informal recruiter call:30 min screening interviewOffline take-home exercise / assessmentLive interview & review of take-home exerciseFinal stage 30 min chat with the CEOThis process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on hiring@natter.coPlease also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.