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Join to apply for the Lead Senior Category Technical Manager role at Fortnum & MasonJoin to apply for the Lead Senior Category Technical Manager role at Fortnum & MasonGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Fortnum & MasonFortnum & Mason is seeking a passionate Lead Senior Category Technical Manager to join our esteemed team. This pivotal role involves leading and managing Supplier Assurance Technologists, overseeing the technical and CSR aspects of our New Product Development process for both Food and FBH Own Label products and proprietary brands. You will ensure all products meet external commitments, product safety, and legal due diligence requirements. Your responsibilities include managing supplier relationships, mitigating risks, ensuring traceability, and maintaining a sustainable supplier quality management system. You will conduct supplier site visits and audits, driving positive changes from processing sites to growing and mining levels. Additionally, you will coordinate and provide quantifiable metrics for real-time assessment of supplier performance against CSR targets and operational procedures.Key Functional Skills, Knowledge & BehaviorsDemonstrate good judgement, drive and influence.To proactively drive the Technical agenda and to take a leadership role in all technical mattersTo provide accurate and timely information.Manage cross departmental relationships to ensure delivery of technical requirementsCreate and deliver long term sustainable relations ships with our supply baseGood understanding of Quality management systems and Food Safety managementKnowledge of product processing equipment and controlsFamiliarity with law and regulatory guidelinesEffective written and oral communication skillsStrong project management skills and ability to prioritise own workloadAbility to make timely, consistent and well balanced decisionsSpecific Role requirements:NPDTo work with the cross functional teams to deliver technical aspects of the NPD process on time.To ensure the technical aspects NPD are delivered to the standard required.To ensure the Technical. International and CSR strategy and rules are delivered for all new products launched.To maintain and deliver the T&CSR aspects of the NPD critical pathTo ensure CSR and technical Briefs are submitted on time and are fully complete.To flag potential issues in advance and so allow resolution prior the projects falling behind.New Product DevelopmentTo ensure Provisional critical paths created in stage one of the launch process include all stages of the technical approval process including any upskilling required by the in-house technical team.Ensure NPD product brief contains all technical requirements for the product.All technical stages to be delivered on time and a proactive manner.All new products are assessed, and any new technical requirements fed in to the appropriate Technical processes. I.e. Operational procedures, surveillance testing ect.To have full sign off of each NPD Gate (technical and CST requirements).NPD Technical Review (Stage 5) actionsTo be dealt within the agreed timescalesTo be investigated to identify the root cause and corrective actions implemented in to business policy if required.Relevant corrective actions to be included in product specification where relevant.Ensure T&FS feed into wash up sessions and influence cross functionally to deliver changeSpecificationsTo be in place for all packaging, food and non-food own label and proprietary branded product.To include all legal DD requirements, quality and all relevant information required to facilitate international approval of product (and generation of labels).To ensure specifications cover all known risks to the business.All product both OB and Proprietary brands have signed off specifications by on sale date.Specification templates to be appropriate for all product types and supply routes.Clear written guidance to be available for suppliers to aid the completion of specifications.To include all CSR requirements.To include a quantifiable QAS (buyers will deliver) this role needs to influence to ensure fit for purpose.To include all information required to meet online customer needs and to ensure the product online product has all legal requirementsTo ensure specifications contain all information required for the international customersTo deliver the new Specification system.AuditsAll audits to be carried out to the schedule and all corrective actions followed up and closed off.Audit results to be communicated to relevant managers, in the weekly and monthly reports.Audit results to be trended and correctives actions to be closed off within the communicated timescales.External audits to be carried out to the standards agreed and within the timescales stated in the Supplier assurance policy.Operational proceduresTo write, issue and monitor compliance to the F&M Supplier assurance proceduresTo ensure internal operational procedures, COP and Policies relevant to area of responsibility, manage current known risks to the business with a specific focus on International law.To ensure these procedures are trained out to all relevant areas of the business and supply chainTo ensure compliance these documents are audited to both internally (quarterly) and reviewed to a predefined risk assessed rota.To ensure all areas have in situ access to the Fortnum and Mason operational procedures.To ensure compliance to these documents are monitored, trended and reported to the business.Ensure all new suppliers are compliant and audited to all relevant operational procedures prior to manufacture and supply.Implement and maintain a supplier quality management system.To ensure CSR requirements and quantifiable targets are trained out and monitored in real time.Ensure supplier compliance to F&M microbiological standardsTo ensure all new product is launched with full legal due diligence (including online and international channels) and traceability and that the other technical team members are informed with sufficient notice of products in the launch pipeline.All areas have access to the latest version of the relevant NPD paperwork.TrainingAll new F&M staff are provided with training on Technical NPD requirements and the compliance of all staff training to be monitored as part of the internal audits and the delivery of the cross functional Technical NPD requirements.Signed training records for all operational procedures relevant for each colleagues roles to be collated by the Technical Assistant.NPD and International requirements to be added to the Quick guide introduction for Product Safety at F&M to in place and to be kept up to date with all key 2nd languages.Training schedule and bespoke Fortnum and Mason training in place that trains out the requirements of F&M operational procedures and provides add on tailored training for the specific needs of the supply base.All new F&M staff are provided with training to ensure an understanding of the supplier assurance rules and relevant internal and public facing commitments (buyers)Signed training records for all operational procedures relevant for each colleagues roles to be collated and held in a way that enable reporting and quick access.Supplier training compliance to be monitored and reportedProduct surveillance testing requirements to be included in all product specifications. This must include international requirements.Surveillance testing scheduled to be maintained and followed.All relevant products to be tested to the schedule.F&M surveillance acceptable standards to be written, maintained and communicated to the suppliers and internal food preparation colleagues.Out of specification Internal audit results to be communicated to relevant managers, in the weekly and monthly reports.Surveillance results to be trendedGeneralMaster Work and detailed work planner to be kept up to dateT&CSR Project plans are in place, communicated to the relevant areas, timescales are adhered to and regular updates sent out as agreed.Manage Modern slavery and Worker welfare risks within their categoryReport on supplier performance internallyFeed into top-to-top briefing notes (exec director supplier visits and CEO visits)QualificationsScientific degree or equivalentAt least 5 years experience in a technical area in either retailing or manufacturingExperience in influencing cross functional teams to deliver new processes.Line management experience is essential.In return, we offer fabulous benefits:A generous store and restaurant discount of up to 40%Discretionary annual bonus of up to 5% of your annual salary28 days holidays (inc. bank holidays), an extra day off for your birthday AND 5 extra wellbeing days off!A fantastic subsidised staff restaurant which uses Fortnums ingredientsDefined development scheme to grow your careerWe are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each others differences, to create a truly inclusive environment.In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionProduct ManagementIndustriesRetail and HospitalityReferrals increase your chances of interviewing at Fortnum & Mason by 2xGet notified about new Technical Manager jobs in Greater London, England, United Kingdom.London, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 3 days agoRichmond Upon Thames, England, United Kingdom 3 weeks agoCity Of London, England, United Kingdom 80,000.00-85,000.00 2 weeks agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 7 months agoLondon, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 3 months agoTechnical Manager New Fleet IntroductionGreater London, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 year agoLondon, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 2 months agoDirector, Technical Client Services (EMEA)London, England, United Kingdom 1 week agoDublin, County Dublin, Ireland 2 weeks agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 2 months agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 5 days agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 month agoWere unlocking community knowledge in a new way. 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