Job Title

Operations ManagerScroll down for a complete overview of what this job will require Are you the right candidate for this opportunityFast growing national renewable energy companyMy client is looking for a Operations Manager for our Norwich branch to manage a team of engineers in the region. They will, alongside the Regional Operations Director and the team be responsible for organising the engineers diaries, day to day people management, dealing with customers once they have had a quote agreed, ordering materials required by the branch and following all the processes to ensure that our customers receive a fantastic service.Responsibilities:You'll lead a friendly team installing air source and ground source heat pumps, Solar panels, EV Chargers.You'll organise the daily operations of the teamYou'll learn more about all the renewable products that we provide and support with their installation.You'll liase with sales to ensure all installation information is correctYou'll ensure organisation and efficiency is maintained to a high standardYou'll work with the site team to ensure site preparation is complete and manage all work in progress through to completion and commissioningYou'll ensure that stock is managed effectively, thinking ahead with regards to ordering and deliveries.You'll communicate effectively with customer to explain how the products and systems work and maintain a high level of customer service.You'll ensure all information is collated correctly for commissioning paperworkYou'll liase with finance to ensure they have the correct information required for invoicingYou'll support the technical team with faults and call outsYou'll manage your team of engineersRole requirements:Operations management experience within a similar industryLine management experience with a team of engineersStock management experienceKnowledge of construction, building fabric and renewable technologies.Exceptional organisational and time management skillsStrong customer service experiencePositive attitude and great problem solving skillsExtensive experience with Microsoft 365 packagesServices advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website