Role: EUC EngineerLocation: Bath (Onsite)Skills: EUC, L2 Support, MDM, VDI support, Office 365, AD, OktaPlease make sure you read the following details carefully before making any applications.The Company:Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. We are an exciting organisation to work for, ranked as a Top Employer as part of the Top Employer Institute annual listings.About the Role: We are seeking a highly skilled and motivated EUC Support solutions to join our team. In this role, you will be responsible for supporting & managing multiple EUC platforms like, Mobility, VDI, S/W Distribution, Citrix & Asset ManagementResponsibilities:Responsible for providing End User Computing Infrastructure Support to the customers as a part of Service Delivery.Provide 2nd line technical support experience in a service desk environment.Act upon instruction from the internal ticketing system, such as delivering project tasks, implementing requests for change in system access, and aiding in diagnosis/problem solving from escalated incidents.Perform complete End User Transformation and Automation projects for clientsSkills & Experience: Expertise in support, maintenance, and engineering enhancements to end-user focused hardware, technologies.Excellent experience in supporting a wide variety of end-user hardware in the Microsoft and Apple eco-systemsRemote Desktop, Apple Business Manager, VMware Workspace ONE MDM, VDI support - ideally AWS Workspaces, AD and Group Policy administration, Okta Workforce SAML authentication experienceExpertise in VDI (Vmware/Citrix), Office 365, Cloud data management, MS sharepointKnowledge on cloud technologies and migration to cloud services (Azure, AWS etc.,)Good understanding on MMD, WVD, Amazon WorkspaceGood understanding on Workspace one and Autopilot solutionsGood knowledge on VPN technologies, end point protection and encryptionExperience working with MDM tools MS Intune, Airwatch or XenMobileBenefits:You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include;Contributory pensionExtra holiday purchaseLife insurance policyPrivate medical insuranceEqual Opportunities: Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.
Job Title
EUC Support Engineer