Our client, a forward-thinking Engineering technology company, is currently recruiting for a Service Coordinator to join their coordination team on permanent basis. The Service Coordinator will be responsible for contacting our client's Connects portfolio of commercial customers to arrange installation appointments including exchanges, maintenance and new connections.Find out more about this role by reading the information below, then apply to be considered.Responsibilities for the Service CoordinatorEfficiently arranging appointments for engineers within your region considering travel time, engineer skill/authorisation levels and customer demand.Handling high volumes of inbound and outbound customer queries in relation to appointment booking, via telephony and emailResponding to general customer enquiries according to the requirements of customer contractsKey Skills & Experience for the Service CoordinatorEssentialUp to 2 years experience in Coordination/Scheduling desirable but not essentialKeyboard/Personal computer skillsStrong multitasking and problem-solving skillsStrong written and spoken communicationPlease apply as directed!
Job Title
Service Coordinator