Job Title

Job Purpose:As an analyst you will focus on ascertaining an in-depth understanding of customer requirements and demonstrate effective management of assignments to deliver on time and on budget.A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.On each assignment you will elicit the requirements, typically in workshops at customer locations, and be responsible for obtaining backlog approval. You will document the user and business requirements to company standard and communicate the requirements to delivery and technical colleagues accurately with user requirements documentation and concept of operations.As this role requires regular visits to customer sites, you must be comfortable travelling unaccompanied to locations within the UK. You should also feel confident and competent in user workshops by exercising a tried and tested playbook for elicitation from all stakeholder levels.What you will be doing:Pre ProjectPre project you will help provide support to the sales process with timely and compelling documented proposal content and visionary user centric solutions that inspire our customers. Initiation and ElaborationOnce in the project you will conduct the analysis activity at customer locations in the UK to have face to face discussions and hold group workshopsPrepare for the analysis activity through reviewing the domain, evaluating stakeholders, determining the output required and how best to achieve successReview the analysis and produce business level requirements with supporting documentation, which both the customer and technical teams understandCommunicate the documented analysis, thereby assisting in the customer approval of the output and ensuring the technical team deliver the required solution in accordance with the customer expectationsUncover non functional requirements, constraints and behaviours by understanding the context of operation.Present content internally and externally as required During Development and DeliveryTimely delivery of supporting content and approved User StoriesSupport the development and release of the required solution by providing good and frequent collaboration with the technical and delivery teams, and verification of the developed outputDuring implementation you will remove impediments through collaboration with the client and manage issues and answer questions, verify build, and assist with demonstrations. Be responsible for the project scope in line with budget and customer expectationsProvide timely updates to stakeholders, escalating issues when necessaryConduct customer demonstrations and feedback sessionsIdentify and manage risks to aid the success of the projectDocument progress against outstanding milestones, status, resource requirements, issues, risks and dependencies, in accordance with the policies and procedures of the technical departmentCollaborate in a professional and friendly manner with specialist staff (internal and external) at all stages of the software development lifecycleDeployment PhaseAct as customer proxy during User Acceptance Testing Support Release and handover documentationRespond to support requests and post release queries by providing knowledge and documentationSupport production of Training materialsWhat you will needEssential Experience, Knowledge and SkillsRecognised Business Analyst qualification Excellent soft skills such as communication, presentation and negotiationBe willing and enthusiastic to present and advocate novel technical solutions at customer sitesExperience in delivering software using various software methodologies, particularly Agile and WaterfallExperience in creating UML, BPMN 2.0 models and diagrams, particularly conceptual domain models, activity diagrams, and use case diagrams.Experience in developing and documenting requirements, with acceptance tests, and providing supporting artefacts like wireframes and data dictionariesPossess a thorough and enthusiastic approach to stakeholder management, being proactive in preparing for all engagement with users, subject matter experts, owners, and sponsorsLogical in approach, and adaptable to the style and quantity of analysis required, based on available time, resources, and valueCollaborate in a professional, friendly and attentive manner at all stages of the software development lifecycle, particularly with clients and specialist staffApproachable and consistent in wanting to share knowledgeAble to work autonomously and be self-motivated, with a positive attitude and an adaptable approachMust be able to achieve Security Clearance (SC) statusDesirable Experience, Knowledge and SkillsA focus on User Centred Design practises.Experience of wireframes and UX/UI prototyping methodologiesA BSc In Computing, Computer Science, Information Systems/Management or similarExperience of Project Management of small/medium projectsFamiliarity of development and database technologies ability to understand data mappingWorking with test automation Some UAT experience would be an advantageExperience of documenting with UML case tool e.g. Enterprise ArchitectExperience of SysML, TOGAF or alternative notationExperience of working on defence-related projects