Job Title

Job Title: Office AdministratorLocation: MetroRod Nottingham & DerbyHours: Full-time (Monday to Friday, 8-5 or 9-5)Salary: Competitive, dependent on experienceA variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.About Us:MetroRod Nottingham & Derby is a leading drainage and plumbing franchise, offering fast, professional solutions to homes and businesses. We take pride in delivering excellent customer service and supporting our engineers with efficient office operations.Role Overview:We are looking for a reliable and organised Office Administrator to join our team. This role involves supporting day-to-day administrative tasks in a busy office environment. The ideal candidate will be detail-oriented, proactive, and comfortable working in a fast-paced setting.Key Responsibilities:Answering phone calls and directing them to the appropriate team membersData entry and general office administrationManaging emails and correspondenceFiling and maintaining accurate job recordsAssisting with preparing and sending invoicesClosing completed jobs: checking engineer notes, logging time on site, identifying job status, and ensuring the correct information is captured for invoicingLiaising with engineers to clarify job details or missing informationRequirements:Proven experience in an administrative roleStrong attention to detail and organisational skillsConfident using computers and office software (Microsoft Word, Excel, Outlook)Good communication skills, both written and verbalAbility to work independently and as part of a teamExperience with job management systems (such as Vision) is desirable but not essential training will be providedDesirable:Experience working in an office settingKnowledge of job tracking, closures, or invoicing processesWhy Work With Us?Friendly and supportive office teamCareer development opportunitiesKey role in a growing and respected local business