Job Title

Who is Taco Bell?All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.Taco Bell was born and raised in California and has been around since 1962. We went from selling everyones favourite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. Thats right Taco Bell has 8,200+ restaurants in over 32 countries around the world, with offices in the U.S., Canada, UK, India, Australia, and Singapore. And we dont plan to stop there.Were not only the largest Mexican-inspired quick service brand (QSR) in the world, were also part of the biggest restaurant group in the world: Yum! Brands.Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasnt been done before we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.Were a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while were at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Ms.And all of that comes with fun, year-round events like holiday and cultural festivities, development opportunities you can take advantage of from anywhere you are, and random recharge days just to name a few. We truly believe that where you work matters and taking care of our employees matters as much to us as taking care of our fans.At Taco Bell, were Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below.About The JobReporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviours in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence.The Day-to-DayBuild People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through othersRecruit and equip high quality operators to deliver great customer experiencesBuild a healthy and robust bench of developed and capable Managers and Team MembersLeads performance management process for all employees in their restaurantLead by example be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and YouthfulLeverage culture and people capability to fuel brand performanceProvides leadership and coaching, developing Managers and Team MembersDeliver a Consistent Customer ExperienceEnsure complete and timely execution of corporate & local marketing programsEnsure a safe working and customer experience environment by facilitating safe work behaviours of the teamControl day-to-day operations by scheduling labour and ordering food and supplies, to successfully fulfil the needs of a $500k - $2.0m restaurant with average daily transactions of 500-800Ensure local health and safety codes, and company safety and security policies are metDrives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standardsUtilizes insights from customer programs to help elevate the customers experience and meet Taco Bells customer satisfaction targetsTracks, analyses and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedbackBuilds SMART action plans to resolve issues in their restaurantMonitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targetsGrow the Brand, Sales and ProfitsControl Profit & Loss by following cash control/security procedures, maintaining inventory, managing labour, reviewing financial reports, and taking appropriate actionsEnsure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company StandardsReviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveragedEnsures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacementanalyses sales, labour, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targetsWorks with management team to develop and deliver unit-specific Annual Operating Plans Is this you?High School minimum, University Degree Preferred but not critical to the role2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibilityBasic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skillsStrong interpersonal and conflict resolution skillsGood oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capabilityStrong analytical/decision-making skillsBasic personal computer literacyIs passionate about providing excellence in execution of quality food, service, cleanliness and speed standardsIs a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the businessProvides leadership and coaching for each employee in their restaurantDemonstrated track record of workplace achievement in the selection, coaching and development of managerial employeesProven ability to drive customer satisfaction, financial performance and employee satisfactionWhy Taco Bell?We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding peoples lives with ms!Work-Hard, Play-HardAt Taco Bell, we're committed to more than just providing employment opportunities we're dedicated to cultivating enriching careers filled with exceptional perks and rewards. Join our team and embark on a journey of personal and professional development tailored to your unique aspirations. Benefits and Incentives : Discounted Brands: Gain access to over 200 discounted brands spanning fashion, fitness, days out, and groceries. Gym Discounts: Enjoy discounts of up to 25% at various gyms and fitness centres. Meal Benefits: Receive a complimentary meal during each shift, along with a 25% staff discount. 24/7 Wellbeing Support: Access our comprehensive wellbeing support system around the clock. Cashback Rewards: Earn cashback on everyday essentials to help you save. Employee Assistance Platform: Utilize our Employee Assistance Platform for support on health, social, family, and wealth-related matters.At Taco Bell, we embrace diversity and individuality within our TB family, which includes over 150 remarkable restaurants, some of which are part of our Equity business, while others are owned by our Franchise partners. Although each restaurant may offer slightly different benefits, the essence of the Taco Bell experience where authenticity and excellence thrive remains consistent across all locations.In addition to the benefits mentioned above, you may also be eligible for: Life Protection Benefits Private Healthcare Dental Insurance Technology Discounts Compassionate Benefits Sickness AllowanceAt Taco Bell, we Live Ms and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self!Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only post jobs on official careers pages and never ask for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.