Job Title

Job title: Junior Account Manager A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Salary: 40,000Location: HertfordshireWorking hours: Monday - Friday, 8am - 5pm (Hybrid) 3 days on site and 2 from home.Reporting to: Commercial Controller Job Purpose: Responsible for the day-to-day commercial management of set retail accounts and the development of profitable, sustainable growth in line with the company strategy. Build deep relationships with the customers buying team, developing category plans that align with both the customers needs and the company's revenue and margin targets. Deliver robust sales data and KPI analysis to guide decision-making on promotional/category plans and continuous business improvement initiatives. P&L responsibility for assigned accounts, ensuring accurate forecasting and the delivery of budgeted financial targets.Key Responsibilities: Customer Relationship Management:o Build and maintain strong relationships with customer teams, acting as their key contact for inquiries and support.o Demonstrate empathy, showing care for our customer needs and offering solutions that build trust and loyalty. Account Management:o Assist in managing the day-to-day operations of client accounts, ensuring orders are fulfilled accurately and on time.o Communicate clearly and transparently, managing expectations and addressing issues promptly.o Collaborate with internal teams, embracing a unified approach to deliver the best outcomes for our customers. Sales Support & Growth:o Support the Commercial Controller in identifying opportunities for account growth, using data-driven insights to continuously improve service delivery.o Help prepare presentations, proposals, and reports to support account growth and development.o Be bold in offering new ideas and suggestions that align with client goals and market trends. Market & Product Knowledge:o Stay informed about our product range, market trends, and emerging opportunities to provide clients with the best advice and service.o Look beyond the immediate team, partnering with others to solve challenges and enhance service offerings. Data & Reporting:o Keep trackers UpToDate on reasons for changes to sales orders, and performance, providing transparency to customers and the internal team.o Support accurate forecasting and planning, ensuring that we reliably deliver on commitments.Skills & Qualifications: 1-2 years of experience in account management, sales, ideally within FMCG. Excellent communication and interpersonal skills, with a focus on building long-term relationships. Strong organisational skills, able to manage multiple tasks and priorities effectively. Proficiency in Microsoft Office (especially Excel and PowerPoint) and CRM systems is advantageous. Problem-solving skills, with the ability to adapt to new challenges and provide solutions quickly.