Job Title

Customer Experience Manager 25,00030,000 + Benefits (Bolton - Onsite)Considering making an application for this job Check all the details in this job description, and then click on Apply.Are you passionate about delivering exceptional customer service and looking to join a fast-paced, collaborative environment where your impact really matters? Im currently recruiting for a Customer Experience Manager on behalf of a highly ambitious and growing finance business.This is a fantastic opportunity for someone who thrives on working across departments, building strong relationships, and keeping operations running smoothly behind the scenes. If you're detail-oriented, confident communicating with clients and partners, and looking to develop your career in customer operationsthis role could be perfect for you.Whats on OfferSalary: 25,00030,000 depending on experienceA supportive, close-knit team with a strong culture of collaborationOpportunities for progression and personal developmentA role where your work directly impacts client satisfaction and business successThe RoleAs a Customer Experience Manager, youll act as the central point of coordination between Sales, Operations, clients, suppliers, and funders. Youll play a critical role in ensuring a seamless, efficient, and positive experience for all parties throughout the finance and sales process.Key ResponsibilitiesManage and coordinate sales processes between clients, suppliers, and fundersConduct credit checks, prepare finance proposals, and liaise with stakeholdersGenerate and issue accurate finance documentationRaise invoices and manage payment trackingMaintain and update CRM records with precisionBuild strong working relationships with all external and internal contactsProvide outstanding service and support across the boardIdentify opportunities for cross-selling and process improvementEnsure compliance with internal policies and external regulationsWhat We're Looking ForExcellent written and verbal communication skillsMeticulous attention to detail and strong organisational skillsFriendly, professional, and proactive personalityExperience with CRM systems and general IT toolsBackground in finance or a customer-focused role is highly desirableAble to work independently and as part of a collaborative teamAnalytical mindset with the ability to produce reports when neededIf you're ready to take the next step in your career and join a business where you'll be truly valued, I'd love to hear from you. Apply now or reach out for a confidential conversation.